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Old 05-30-2016, 04:52 PM   #1
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Deposit Required to Purchase - Really???

We are on our second motorhome purchase, and both times we were required to make a $5,000 nonrefundable deposit. We made them insert a clause that if we didn't get financing with a payment of no more that $XXX and an APR of no more than XX% it was refundable.

So the question for you is this: Is this normal in the RV business? Why? I have purchased a lot of autos in my life and never experienced anything like this. Even when buying a home you can get your deposit back in most cases.

Why are the RV dealers so afraid of people changing their minds? Also, when we purchased our motorhomes, we had to wait several days before we could pick up our new RV. When you purchase a car, it is ready to go in almost every case .... especially if it is a new car.

I guess I just question how the RV business works.... Mind you I am not complaining about my dealer .... I just don't understand why they do business they way they do.

I welcome any and all comments.
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Old 05-30-2016, 05:02 PM   #2
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My guess is because you let them. Try that with me, and I would tell them to pound salt.
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Old 05-30-2016, 05:05 PM   #3
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My guess is because you let them. Try that with me, and I would tell them to pound salt.
I like your attitude.
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Old 05-30-2016, 05:08 PM   #4
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I had a dealer pull that but only for $500. and it was refundable if they didn't accept my offer. I did it on a credit card so I had some leverage if things didn't go right.

I'm a afraid i would tell them to go fly a kit at $5000.

They do it supposedly to make sure your committed and not just giving them the run around and also because they can.

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Old 05-30-2016, 05:10 PM   #5
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Very common for RV purchase......not usual

You did the right thing modifying the non-refund clause.

Contracts by and large are written to protect the interests of party that authors the contract.
ANY clause that is heavily biased should be modified......it 'they' do not agree not sign OR accept it as is and leave by what you sign.

It's a 'luxury' item........not a necessity
Walk if terms are not fair -----life will not end.
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Old 05-30-2016, 05:10 PM   #6
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Is it normal? No, it isin't and I question whether or not it is ethical or even legal. If any dealer told me that my deposit was non-refundable I would simply tell them good bye. I have even heard of some dealers saying they would only accept a non-refundable deposit to take a test drive. That is not going to happen in my life time!

Arrogance is a way of life for some dealers. We have a dealer here in Buffalo that hides the MSRP and does all kinds of shady dealings. He stays in business because he can rip enough people off to keep the bottom line healthy. Sadly the RV industry has more than their share of shady characters.
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Old 05-31-2016, 01:19 AM   #7
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Is it normal? No, it isin't and I question whether or not it is ethical or even legal. If any dealer told me that my deposit was non-refundable I would simply tell them good bye. I have even heard of some dealers saying they would only accept a non-refundable deposit to take a test drive. That is not going to happen in my life time!

Arrogance is a way of life for some dealers. We have a dealer here in Buffalo that hides the MSRP and does all kinds of shady dealings. He stays in business because he can rip enough people off to keep the bottom line healthy. Sadly the RV industry has more than their share of shady characters.
X2....we had a couple dealers try this with us and I just walked away. Some told us we needed to put money down just to get a price quote, so they knew we were serious buyers, and the "manager would deal better with us". I always just laughed and walked away, usually with the salesman chasing us trying to get us to come back.

When we bought our MH, we test drove it, agreed on a price, and sealed the deal with a handshake. The dealer gave us a worksheet so we could get the appropriate check made out and obtain our insurance prior to delivery. We never exchanged one penny until the day we picked it up, and after the 4 hour walk thru to see that everything worked as it should, and them explaining all the operations of the MH.
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Old 05-31-2016, 02:47 PM   #8
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X2....we had a couple dealers try this with us and I just walked away. Some told us we needed to put money down just to get a price quote, so they knew we were serious buyers, and the "manager would deal better with us". I always just laughed and walked away, usually with the salesman chasing us trying to get us to come back.

When we bought our MH, we test drove it, agreed on a price, and sealed the deal with a handshake. The dealer gave us a worksheet so we could get the appropriate check made out and obtain our insurance prior to delivery. We never exchanged one penny until the day we picked it up, and after the 4 hour walk thru to see that everything worked as it should, and them explaining all the operations of the MH.
X3....We have purchased 3 coaches from dealers and never exchanged a nickel till the day we drove it home.
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Old 05-31-2016, 02:52 PM   #9
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When we ordered the '02 DSDP we put a refundable deposit of $5,000 down.
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Old 05-31-2016, 03:04 PM   #10
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Never heard of that. I would of laughed out loud and walked out. No deposit required when we purchased.
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Old 05-31-2016, 04:19 PM   #11
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Non-refunable deposit I would walk away and go elsewhere

To me it seems like a way to corner the buyer into buying something from the dealership.

When I purchased my last RV a refundable $500 deposit was what they asked for
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Old 05-31-2016, 04:21 PM   #12
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I wound NEVER consider a deal like that! Too many other dealers out there needing to sell MH's!
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Old 05-31-2016, 04:26 PM   #13
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Off the lot, I wouldn't put a nickel down. A custom order is different because the dealer is buying something that may not appeal as much to another customer. Still, there needs to be time within which the deposit is refundable, like before the coach hits the production line.
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Old 05-31-2016, 04:27 PM   #14
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My last used purchase, they asked for a refundable $500 deposit. I told them no thank you. They said they needed it to apply for financing. I said 'Fantastic, I don't need financing so you don't need $500." They stammered around for awhile and then tried the familiar line about needing it to know I was serious. I still said no thanks and started working on the negotiations. The deal moved quickly and they never asked for a deposit again. My point, deposits are just something they want to hold over your head - say no - absolutely no to a non-refundable.
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