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Old 08-21-2016, 02:34 PM   #1
Junior Member
Join Date: Aug 2016
Posts: 1
Entry door sticks

I purchased a 2014 Tiffin Phaeton 40' rv in May of this year. The door was sticking so I ask them to fix before I took possession. On return of first big trip I was not able to open the door from the inside or outside. For 2 days I had to crawl in and out of the window to fuel an take my dog for walks, not a good experience. Road side assistance suggested I just drive back to the dealership because it was Father's Day weekend an they didn't think they could get anyone to work on it. After dealership worked on it seemed to be fixed, however yesterday afternoon I returned an it wouldn't open again an my dog was inside. Thankfully I left the window open so I could get the dog out that way. As soon as the sun moved off of where I am parked the door opened right up. I'm wondering if anyone else has ever had an issue with their door doing this an if so what did you do to fix. Not realistic to find places to park that the sun won't shine on the door an doesn't matter if it's locked or not it is like it's glued shut. Getting very upset and always nervous the door won't work, anyone have any suggestions.

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Old 08-21-2016, 07:57 PM   #2
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Join Date: Jul 2015
Location: Whitefish, MT
Posts: 500
Welcome to the forum,

Wow what a frustrating problem! Definitely sounds like a thermal expansion issue.
Which the dealer is not likely to re-create. Perhaps you can inspect the door edge / frame and find where there has been metal to metal chafing. Perhaps an overlap near the striker plate and latch assy. Try barely loosening the HW screws and opening and closing it softly aligning it then snug them again. Of course the moving parts are lubed correctly. Try a little chap-stick or Vaseline on a q-tip on the back of the striker. Look for scoring on those parts. Those doors are pre-hung so the frame could be in a bind also.

Once had a coach that had a residential dead bolt on the door that worked smooth as butter normally. One very hot sunny day I experienced that sick feeling of being locked out. The key turned but the bolt would not budge. After an hr. or so I contemplated which locksmith to call. My intuitive neighbor on a whim grabbed a bag of frozen green peas from her freezer and held them over the latch / lockset for maybe 5 min. as I scoffed kicking dirt. Open say's a me she chanted and it click over like butter. Go figure! Make a believer of me.

Be well.

J & J + Kickr's the Vonderhund
DRV, ES-38RSSA, 19.6K#
GMC, 3500HD-Max, CC, 8'-DRW, 9.1K#
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Old 08-22-2016, 06:57 AM   #3
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Tiffin Owners Club
Join Date: Aug 2010
Location: Montgomery, AL
Posts: 1,142
The door striker bolt is adjustable. You can loosen it with pliers, just don't loosen it too much. Some having trouble with theirs have put a washer behind the bolt to extend it enough to have some movement. Do not tighten the slide bolt so tight that it does not move. It must move front to back and up and down some or the handle will break. These door handles are really hard to get just right. You have to work at it to get it just right for you.

There is also another adjustment area. This one is on the door itself. You have to remove the 4 screws on the inside panel. There are several turn buckle connections that you can adjust.
Mel (Melanie) and Harry
2009 Tiffin Phaeton 40QTH
2014 Jeep Wrangler Sport
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