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Old 04-23-2011, 11:13 AM   #113
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Obviously Triker 56 is not driving a 41' coach with toad. Under IDEAL situations you could use the RV lane if nobody parks in front of you to enter the restaurant or store, or nobody pulls to far forward in the lane next to you. Sorry, but the RV lanes are not suited to big rigs.
I take offense to your comments, and don't need you to tell me how to drive our coach.
I agree. With our 34' gasser and toad, little problem. With our 43' and toad, not so much. Unless I can pull straight out, it's not worth the hassle or risk of getting 'trapped'.

Once the promised software updates are made, so I can pay at the truck island and get the discount, I'll start seeking out Pilot / Flying J again.
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Old 04-23-2011, 12:38 PM   #114
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FYI, I took on diesel yesterday at the former FJ in Corning, CA. The cost for diesel was less than the other two major vendors at/near the same exit. I used the RV lane without being blocked in or other problems some posters seem to have.
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Old 04-23-2011, 01:12 PM   #115
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Good luck Lynsay, you have your work cut out for you. I, however, will not bother you...I refuse to use ANY of the big truck stops (FJ, Loves, Pilot, etc). IMHO, they are dirty, crowded, noisy, a hassle, discourteous employees/drivers, and, in general, not worth the trouble.
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Old 04-23-2011, 01:21 PM   #116
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The major reason I use Flying J is for fresh Diesel. So far since 1995 or about 16 years have never had a fuel problem. Usually take on about 110-120 Gallons so the $3.00 to 3.20 is appreciated, the propane discount is handy, and have never used the dump station.
The Flying J in Ripon Ca has improved the entrance by making the entrance turn area wider and I have never experienced a problem exiting although the store parking is forard of the exit turn. The propane dispensing area can be a problem as it is in the same inside lane as the pumps and An RV'er who does not pull forward can block both lanes.
Lindsay The Flying J/Barneys Truck Stop in Yuma Az. has coverted 1 of it's truck lanes to RV only. Although this may not work across all PFJ stations designating 1 lane for RV and Truck could be an alternative. It would be nice to have an RV only so that with a Frequent Fueler card one could pull in fill up, get the discount, get a receipt and be on the way without having to interact with employees who have to deal with sometimes grumpy OTR drivers/showers/merchandise and inconsiderate 4 wheelers.
The new max limits using frequent fueler card for gas and diesel is appreciated.
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Old 04-23-2011, 03:03 PM   #117
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The IRV2 staff would appreciate it if this thread could be constrained to inquiries to Linsay about procedures and benefits of the Frequent Fueler program. The frustrations are real and legit, but crapping all over this thread is not being constructive. Linsay is trying to provide some help and beating her up for past mistakes is not the way to treat a helper.

I also note that some of these messages are taking shots at each other and probably constitute flaming under our rules. Please tone it down.
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Old 04-23-2011, 03:18 PM   #118
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Hi Nonno,
Please read post #8 and 48. This is the procedure to start the pump first. There is a different procedure at the truck pumps vs the RV/Auto pumps.
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Old 04-23-2011, 04:46 PM   #119
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Hi Gary,

Rereading it, I didn't make my point on post #109 clear. I had already registered my card (thanks to Lyndsay) and expect it to work next time I get diesel at PFJ.

Point was the thread comments made it sound like the problem was unique to PFJ. I was trying to say I also find this problem at the TA, Love's and Petro truck lanes too. Now, if you can start truck lane pumps at those stations, what am I doing wrong?
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Old 04-23-2011, 04:58 PM   #120
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Hi Nonno,
TA, Love's and Petro are different companies. They are not RV friendly and have made no attempt to attract the RV business. I have communicated with them on several occasions, over the years. All I have ever received, from them, are polite standard answers. If you stop at these businesses, be prepared to make more than one trip into the store to start and complete the fueling process (at the truck pumps).
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Old 04-23-2011, 07:55 PM   #121
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Please take any discussion of other companies' procedures to a separate thread.
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Old 04-23-2011, 09:31 PM   #122
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LynSay, Welcome to the forum nice to have a Flying J/Pilot representative reviewing our threads.

I love the Flying J RV lanes and always use them for fuel. I do have a question which you may not be able to answer. When ever I use the RV Island for diesel or the auto Island for gas , RV value card and pay at the pump with my PenFed visa card when I get the statement the fuel is listed as Groceries and I lose my 5% rebate and get a 2% instead. Any ideas?

Thank You
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Old 04-23-2011, 11:16 PM   #123
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Lynsay, I just wanted to pass on my kudos to PFJ. While it has taken a while for some of the differences in corporate culture to mesh, my latest experience at the Hope Hull, Alabama PFJ was great! The store was cleaner, the Denny's restaurant was a big improvement over the Country Buffet, which had gone downhill in the past few years. The staff was most helpful, and PFJ seems to want the RV business. I do still have my RV Real Value card, I'm glad I did NOT throw it out as was suggested by the PFJ store staff at the PFJ west of Houston, who gave me a Frequent Fueler card to replace it. Both are now registered online.

Good job, keep up the good work!
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Old 04-24-2011, 12:10 AM   #124
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Quote:
Originally Posted by Gary RVRoamer View Post
Please take any discussion of other companies' procedures to a separate thread.
Gary,

I am a moderator of another forum out in the web.

The off track whiner stuff and pot shots at each other are "off topic" and you should just delete them.

This thread lost value real fast when it strayed off of the Q&A theme.

IMO, if a thread is NOT kept clean and straight to the topic, it will degenerate to the point where a helper such as Lindsay will just throw up their hands and say "what's the point?".

A full 1/3 of the posts need to be culled out of this thread.

Questions about island cleanliness can be made in the form of questions and then wait for her answer.

A post that just gets on and denigrates a vendor and says "I will never be back" is not supportive of helping the vendor to improve things.
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Old 04-26-2011, 12:43 PM   #125
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I have the orange card and have pump start activated. But had an issue last time I filled up, two weeks ago. Truck pumps, inserted Orange card, pump started, but it CUT OFF at $250.00. I had to go inside and pay. I had them restart the pump from inside, on the second fillup, I was charged 9 cents higher (cash 6 + RV card 3). Plus aggrivating the trucks because I went inside to pay without pulling forward. What did I do wrong, that it would not allow me to fill up. I normally need 125 to 150 gallons, or $500 to $600 in fuel.
Hi there - Yes, that was a glitch in the system for a few days that cut the pumps off at $250. That has since been fixed. The normal limit is $750. So sorry for the frustration and inconvenience. The reason you didn't get the discount the 2nd time is that you MUST start the pump with your RV card to get the discount, but that should all be fixed now.
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Old 04-26-2011, 12:45 PM   #126
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Lynsay, according to your earlier statement if you use a diesel truck lane you have to go inside to pay with a credit card but you still get the cash price and a 3 cent discount. You did not contradict Rex when he stated it cost him 5% extra to not pay at the pump. Am I confused?
The 5% extra is from Rex's credit card company - not PFJ. No matter the tender you use to close your bill, if you start the truck diesel pump with your RV card, you will get cash price + $.03 discount.
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