Had a problem with our EMS-HW50C protector and made appointment to stop at their place on way down to Florida in October and met the owner "Tommy" and as nice as they are on the phone it was better in person.
Had some rain get into compartment an shorted out the meter transfer switch and cable ends. Spent about half hour repairing everything and said "NO CHARGE".
2005 KSDP 3910-----2007 Jeep Liberty
THE MIND IS LIKE A PARACHUTE, IT MUST BE OPEN TO WORK