Read this or weep

[Seajay]

ATTENTION......ATTENTION......ATTENTION....
There is a scam program going around that works like this.
a person that you have never heard from wants to add you as a ''friend'' on a chat account. No it is not Facebook or any other chat networks you are familiar with. It has a ''accept/decline'' line and when you pick decline it will not click off your screen. When you try to ''X'' it off your screen it will not go away. eventually it will go away but in a minute a large notice will appear on your screen saying that some program with a logo that looks like Windows has found several ''trojens'' in your system and you should ''click here to delete them''.............. DO NOT DO THIS. ITS A SCAM.... ''X'' off the complete mess without doing anything about the supposed Trojans....
the next time you boot up you will get a notice that Msrmdoc.dll can not be found....... cancel it off and dont worry about it ....... This is what i did to mine and i am still working fine except sometimes i forget to capitalize my ''i'' sometimes now.......lol........

[hoppers4]

The best way to kill any questionable popup is by using Task Manager and ending the process (thus closing the window). Clicking anywhere on a popup can do anything that the programmer has decided he wants it to do.
Task Manager is called up with CNTRL-ALT-DEL. The hard part may be determining which process to kill. If you can't figure it out, log off or reboot to get rid of the window.

[Campingman]

Thanks Seajay

[Nick-B]

Yeah - variations of that crap have been going around for a couple of years now. They keep getting better at looking like something "official" and they keep getting better at infecting your computer and when they do - LOOK OUT. They can be a bugger and a half to get rid of.

Hopefully Seajay managed to escape unharmed but don't be surprised if it comes back full strength on ya.

If so, you're computer will be rendered pretty much useless. Non-stop popups claiming that you are infected (duh!) and click here to get cleaned up - DON'T DO IT. SHUT YOUR COMPUTER OFF if this happens.

Now press the power button, count to 3 and then start pressing the F8 button about once a second. This should get you to the Boot Options Menu. If you see the Windows loading screen then you waited too long to press F8. Shut off and start again. If you get a "keyboard error" you were too quick - count slower.

From the Boot Options Menu, select "Safe Mode with Networking". When Windows boots up in Safe Mode it will be a "bare bones" setup and should prevent any "bad stuff" from loading. If you can get on the Internet, go to www.malwarebytes.org (not .com) and download their free anti-malware program. Install it and let it update and then do a quick scan. It should find any offending data files and remove them from your computer. It has worked for me every time.

[MickBrennan]

Quote:

Originally Posted by hoppers4 The best way to kill any questionable popup is by using Task Manager and ending the process (thus closing the window). Clicking anywhere on a popup can do anything that the programmer has decided he wants it to do. Task Manager is called up with CNTRL-ALT-DEL. The hard part may be determining which process to kill. If you can't figure it out, log off or reboot to get rid of the window.

Since we got the iMac we have had 0 pop ups and no virus warnings.

[LVJ58]

Hoppers5r gave the best advice, I even go one step further, as when the Task Manager window opens I click the "Shut Down" button. I will then restart the computer.

[ralper]

I got hit by one that popped up and said I had a virus. I could get their program to get rid of it. When I tried to X it away my computor locked up. It was the virus. Now I know why you should always have a backup disc.

[swamphog]

I hate the pop ups, and really not a wiz in the PC, I just decided a while back that if I don't know it, didn't order it, never seen it before, I don't open it, my pc is 6 yrs. luck or being smart??---- I will say luck.

[Rick Long]

[ALT] + [F4] will close the window... then run your virus scan software to eliminate anything in RAM (memory)

[gene2]

I got one a while back that that stated computer was infected with a virus with a tab to clean. Needed to provide CC# to purchase another antivirus program. No info on antivirus company. I refuse to give info to an unidentifed entity.

It would not let me do a restore of any kind, virus check or anything else but to be able to access the hard drive directory. I found the latest dated file & tried to delete but the virus wouldn't allow that. In that file I created a new folder & cut & pasted the suspicious file into the new folder. Voila! Things returned to normal & I was able to delete the entire file. On start up, the virus looked to that folder for the mailicious program, since it was in a sub folder it couldn't find it.

[RedneckExpress]

Malwarebytes - Anti Malware Suite

Good little utility to have on your system ready to go if you wind up with one of these annoying little viruses. While not always, it usually can rip the malware back off the system and send it on its merry way to hades.

[Flynn]

i had a problem last year and Malwarebytes took care of the majority of the problem and was so reliaved and still have the programme on for scanning my computer

[ccook129]

Just make sure you have all the windows updates installed,and download Microsoft Security Essentials free software from Microsoft that has anti-virus,anti-spam,anti malware protection built in,and it doesn't slow your computer down.