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Old 02-04-2009, 08:49 AM   #1
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I was in a Saturn dealership early this morning to have some work done. While I was waiting, there was another customer with some problems. He traveled on business and was in the middle of a business trip.

1. He had his engine oil changed at a fast lube place - location unclear.
2. The oil pan nut was not tightened properly, came out, the oil leaked out and the engine seized up.
3. The fast lube place agreed to have the problem fixed and contracted with a Saturn dealer in Wichita (where the car broke down) to replace the engine.
4. The Saturn dealer replaced the engine but failed to torque the belt tensioner properly and it sheared the bolt in the block as the fellow approached Dallas.
5. He had the car towed to the Saturn dealer where I was at and was looking at having to have the engine jacked up to provide access to drill out the bolt - $1,000 more plus. In addition to getting the car repaired and being two days late (parts had to be sent in overnight) on his business route, he was having to handle negotiations among the two Saturn dealers and the quick lube business. No one would authorize a rental car so that he could continue his business so his job was now in jeopardy.

When I'm lying under my own vehicles, doing my own work, I keep remembering situations like this and thinking that if I wasn't up to my elbows in grease, I, too, might have problems just like that poor fellow's. I cannot imagine that his day today was going to get any better.

Charlie
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Old 02-04-2009, 09:41 AM   #2
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Thats why I do as much maint as I am able myself. At least if I screw up I know who to blame.
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Old 02-04-2009, 10:26 AM   #3
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That would be why I do my own maint.!
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Old 02-04-2009, 10:51 AM   #4
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I have a Jiffy Lube franchise a few blocks from our house. I use them for one thing - mandatory Texas state vehicle inspections. There are too many cases of loose drain plugs and oil filters for me to have any confidence in their work.

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Old 02-04-2009, 03:33 PM   #5
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I used to change my own oil, but found a shop I can trust and spend more money but save more time.
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Old 02-04-2009, 03:50 PM   #6
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Quote:
There are too many cases of loose drain plugs and oil filters for me to have any confidence in their work.
Me, too. An incident at a dealer back in 1972 started me on changing my own oil and I've done all my own vehicles since then. When the kids were at home, I did theirs, too. In the earlier times, that was every 3,000 miles for every vehicle.

Amazingly in all of those oil changes, I've never had a loose filter or a loose drain pan plug. That is probably because I had a big stake in what happened if I did.
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Old 02-04-2009, 04:15 PM   #7
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I do my own servicing cause I am a tightwad!



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Old 02-05-2009, 08:24 AM   #8
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Another example of why I will turn my own wrenches until I can no longer hold them.
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Old 02-05-2009, 12:43 PM   #9
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Hi Ho: Even getting the annual emmissions/inspection can be a problem. Last year Jiffy Lube managed to cremate the rear slide topper by backing the coach into their doorframe. It took about 6 weeks to get them to issue a check after they agreed to pay and had the repair statement.

It's back to my local muffler place for emmissions this year. I learned thru this experience that Jiffy Lube has a number of law suits against them (or did last summer). I don't know how folks who can't (or don't want to) maintain their own verhicles get by. It must be a challenge.

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Old 02-05-2009, 01:07 PM   #10
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Quote:
Originally posted by Dirk Ostermiller:
Hi Ho: Even getting the annual emmissions/inspection can be a problem. Last year Jiffy Lube managed to cremate the rear slide topper by backing the coach into their doorframe. It took about 6 weeks to get them to issue a check after they agreed to pay and had the repair statement.
Fortunately, in my case, they don't even drive the truck/5th wheel. All they inspect on the trailer are the tires (maybe) and the lights. I pull up in front, they do their thing, then I drive it away. They don't ride my motorcycle when they inspect it, either!

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Old 02-05-2009, 01:17 PM   #11
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Amen, fellas. I, too have seen it...a poor, young girl on the side of the road, who had just had her oil changed at Jiffy Lube. Same deal.....plug fell out, she was stranded 45 miles from anywhere.
As most of y'all, I will do mine until the arthritis gets too bad to spin on a filter or turn a wrench.

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Old 02-05-2009, 06:44 PM   #12
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As long as the vehicle is/was under Warranty, they do their thing (but I watch and keep an eye on things), after that nobody (shopguy, gas guy)can touch the vehicle... NO filler up, no oil check, no window washing..., but now I'm getting up in years and certain things I just can't do anymore, so - I just have to live with it and read all the reviews here and there. The BAD shops I just pass......
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Old 02-05-2009, 07:30 PM   #13
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As an RV Park owner/operator I saw and met many RVers, each different from the other. One had a half-man dummy (from the waist down), I always referred to it as his half-brother, which he placed under his RV as if it were doing maintenance. Never learned why perhaps it was his idea of a conversation starter but he was faithful to his ruse.

Maybe he will read this and reveal his unique sense of humor to us.
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