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Old 03-30-2013, 10:55 PM   #15
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I go to Les Schwab for most of my tires and have had good luck with them but I got screwed once in Florence.Or.I was there driving my 66 mustang when a wheel bearing went out.I went to Les Shawab for a new bearing.They fixed it in no time and off I went,I barely got home in Oakridge ,Or.and it went out again.The mechanic put the outer race in when it clearly was a damaged brake drum and the race was loose in the hole.I could have had the wheel give me big trouble on the way home.I had to replace the drum and bearing again.I took the drum to a local Shwab shop and they had a good talk to the manager of the other shop and had them refund all my money.Other than that I'm happy with them.
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Old 03-30-2013, 11:19 PM   #16
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Originally Posted by biker art View Post
I go to Les Schwab for most of my tires and have had good luck with them but I got screwed once in Florence.Or.I was there driving my 66 mustang when a wheel bearing went out.I went to Les Shawab for a new bearing.They fixed it in no time and off I went,I barely got home in Oakridge ,Or.and it went out again.The mechanic put the outer race in when it clearly was a damaged brake drum and the race was loose in the hole.I could have had the wheel give me big trouble on the way home.I had to replace the drum and bearing again.I took the drum to a local Shwab shop and they had a good talk to the manager of the other shop and had them refund all my money.Other than that I'm happy with them.


Not to put too fine a point on it, but if they gave you back your money, how did you get "screwed"? It certainly sounds like the mechanic did the job wrong, but when confronted with the mistake they made it right.
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Old 03-30-2013, 11:40 PM   #17
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Also a Les Scwabb fan. The first time I checked tire pressure on my class A, a valve stuck and deflated the tire. I asked them for advice - free new valve stem, key cap for removal, advice that putting air in it would likely fix the problem without actually replacing the stem.

After a couple of days trying to add air with my wsy too small compresssor, I called again. They stopped by and added air to all tires (15 miles from the shop, but they were in the neighborhood for a marketing call), Again, no charge.
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Old 03-31-2013, 12:17 AM   #18
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They have had my business for years. Our recent RV had a Les Schwab starter battery (prior owner). Cranking was sketchy. They replaced it with a new one, no charge.

Before my camping trip this weekend I had them check air in the tires. They did so all the way around and fixed a valve stem extension. While I buy other items from them, this RV only has had the tires rebalanced (not their tires; again prior owner purchased elsewhere). I will replace the tires in 3 years using them.

We've been faithful customers for several years.
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Old 03-31-2013, 09:12 AM   #19
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I've generally had great experiences from Les Schwab and would reocmmend them as a chain over anything else...

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Old 03-31-2013, 03:34 PM   #20
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Not to put too fine a point on it, but if they gave you back your money, how did you get "screwed"? It certainly sounds like the mechanic did the job wrong, but when confronted with the mistake they made it right.
I got screwed because of the danger to me and my wife if the wheel failed at highway speeds.Reguardless of the money involved I had to fix it twice and do a runaround to get the money back.The money is not the issue.When doing wheel repairs or brakes they should be carefull to do a good job or not do it.Pepole can get hurt by shoddy work.
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