Originally Posted by NITEHAWK
Isn't NOT being allowed to "run" in the store called discipline?
Or is discipline now not a popular thing to enforce?
Try getting knocked down by some kid running undisciplined in a store. The floors are not padded and an apology really is inadequate to an elderly person who has been injured by being knocked down.
There are known instances where an injury to an elderly person has triggered dementia. Bet an apology doesn't fix that either.
Been there--seen that.
My 90 year old father in law used to do his own shopping at the local Publix store. He couldn't walk too well so he used the motorized carts. The problem was that he is in the beginning stages of dementia and his judgment and "filters" we're impaired.
He would tear through the store yelling at little children to get out of the way! My poor niece who accompanied him could not control him.
Publix lived up to their reputation for excellent customer service. When they saw him coming in the door, one of their employees would help him do his shopping!
Now that is customer service. And yes, he doesn't drive any more.