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Old 09-23-2011, 07:53 AM   #15
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Evacuating and recharging does nothing but tells them how many pounds of freon is in the unit. A plugged condenser will make the high side pressures go up to the point it should shut off by the high pressure switch. if you have a leak it too will shut off when the pressures get to low by the low pressure switch. the temps should be between 15-20 degrees different between the air going in to the air coming out.
It sounds like they don't know what they are doing.
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Old 09-23-2011, 08:16 AM   #16
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Those temps are with the unit moving or spraying water on the condenser. At a idle they will be lower, because the pressures will be higher.
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Old 09-23-2011, 08:25 AM   #17
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Evacuating and recharging does nothing but tells them how many pounds of freon is in the unit. A plugged condenser will make the high side pressures go up to the point it should shut off by the high pressure switch. if you have a leak it too will shut off when the pressures get to low by the low pressure switch. the temps should be between 15-20 degrees different between the air going in to the air coming out.
It sounds like they don't know what they are doing.
Agreed
I am convinced these folks have no clue. They have it in the shop now and assured me that there will be no charge for the "new" compressor their going to put in. I can't wait to get it home and away from these clowns.
Then I'm going to call the credit card company.
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Old 09-23-2011, 08:47 AM   #18
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agreed
i am convinced these folks have no clue. They have it in the shop now and assured me that there will be no charge for the "new" compressor their going to put in. I can't wait to get it home and away from these clowns.
Then i'm going to call the credit card company.


let us know how you make out!
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Old 09-23-2011, 09:50 AM   #19
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let us know how you make out!
Will do
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Old 09-23-2011, 04:59 PM   #20
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And a new shop. I have managed a repair shop for the past 7 yrs.

We are experienced. We would have know on the first trip if the compressor was bad, and the condensor was plugged. We ONLY would have charged you the service fee once. We would NOT have let you leave the shop with freon in the system if it wasn't gonna work for you.

That being said....there are more than a few shops around here that will STEAL your $$$ as fast as they can.

My shop has been in business for 27 yrs, word of mouth advertisement works for us.

Call your states BAR office and file a complaint. NOT the BBB as they actually have NO power, and only try to mediate a compromise.
X2 on filing a complaint with your states BAR. Shop should completely diagnose problem and give you a WRITTEN estimate for charges to fix problem. Should charges in excess of written estimate be necessary they must notify you and get your approval before proceeding. When they install parts that are faulty or perform labor that is not correct or damages your auto, they are responsible to make you whole.
Do not make wild threats, but act professional and insist they make everything correct or return ALL of your money. Then take it to a shop that knows how to fix the A/C.
If you file a complaint with your states BAR they will investigate and if the shop is found dealing in a fraudlent manner they will be fined, closed for a time or permanently closed. Depending upon severity of the shops faulty practices.
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Old 09-23-2011, 05:05 PM   #21
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I would dispute the charges to the credit card company but forget the lawyer. Let them take you to small claims court. I'd like to see how they could have a legitimate case in their favor. Question is why should you have to pay for all these evacuations when their diagnoses was obviously wrong to begin with? Sounds like they could use some new techs.
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Old 09-23-2011, 05:32 PM   #22
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These little RV ACs equate to house window units. If trouble occurs with a unit that is 5 years or older it doesn't pay to try to fix it as this post most adequetly tells you. Replace it and get one of the high efficiency ones made by Coleman or equal.
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Old 09-23-2011, 06:15 PM   #23
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Would calling the credit card company and denying the charges be an option?
I'd throw ALL their charges into contest and let them 'make YOU an offer'.
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Old 09-23-2011, 06:19 PM   #24
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First thing they should have done is check for leaks, but it's too late now. I would look in the yellow pages and find a small claims court and sue the bastards. You usually don't need a lawyer in small claims court. Check with your local justice of the peace, if you have one.
Ooooo, can you say that?
Careful the forum police are listening.
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Old 09-23-2011, 08:36 PM   #25
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let us know how you make out!
OK guys heres the latest;
When I picked her up was told by the shop forman that he replaced the compressor with a new one; I asked for a recept, he said that wasn't necessary; but I insisted, and he did print one up. (don't want to get ahead of my story here but shop forman said they replaced compressor with a new one). I checked the part number that was on the recept in the internet; guess what? instead of a new one like I was promised I got a remanufactored one. The recept that he gave me did say new compressor.
OK on with the story: As stated earlier in these posts, the air did work realy well for two days when the last compressor was put in, till it sprang a leak.
The shop is now telling me that the condenser is pluged up and that is the reason I get no cold air, Makes no sence when the air conditioner worked realy well for two days; the only thing I can figure is that when they took out the last airconditioner that they got junk in the lines,
I have a vacum pump and a set of guages; I've ordered a new condenser and will install it myself.
The reason I took her in to begin with was I had just got out of the hospital for a stomach operation and I didnt want to hert myself. Well I'm pretty much back %100 now so I guess I'll tackel this thing myself.
When I get the new condenser in and get her charged back up I'll let you guys no how it's doing
By the way---I had a birthday wed. I'm now 79 years young.
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Old 09-23-2011, 09:37 PM   #26
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I tell you, I just cant believe you dont want 12 of your peers to make that decision for you.
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Old 09-24-2011, 12:32 AM   #27
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OK. I've read enough. As you are aware, I manage a repair shop.

Its time for you to do a couple of things over the phone.

1st) call your state Bureau of Automotive Repair. Every state has one. File a complaint with them about the problems you are having.

2nd) call your credit card company and dispute the charges. Tell them you did not receive the services you were billed for.

Each of these will create an investigation that the shop will not like.

The $$$ will be tied up in limbo until the dispute is resolved. It won't cost you a dime. Neither you nor the shop will have that $$$... but it won't matter to you right now because you don't have it anyway.

This will cause the shop to really want to do something to be able to get at least some of that $$$$. Remember, they have laid out a lot of $$$ into this job.

The BAR will send a person out to talk to the shop. It ALWAYS seems to be a pencil pusher that knows little about cars, or a mechanic that knows alot. Either way, by the story you've given, you should come out on top.
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Old 09-24-2011, 06:48 AM   #28
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OK. I've read enough. As you are aware, I manage a repair shop.

Its time for you to do a couple of things over the phone.

1st) call your state Bureau of Automotive Repair. Every state has one. File a complaint with them about the problems you are having.

2nd) call your credit card company and dispute the charges. Tell them you did not receive the services you were billed for.

Each of these will create an investigation that the shop will not like.

The $$$ will be tied up in limbo until the dispute is resolved. It won't cost you a dime. Neither you nor the shop will have that $$$... but it won't matter to you right now because you don't have it anyway.

This will cause the shop to really want to do something to be able to get at least some of that $$$$. Remember, they have laid out a lot of $$$ into this job.

The BAR will send a person out to talk to the shop. It ALWAYS seems to be a pencil pusher that knows little about cars, or a mechanic that knows alot. Either way, by the story you've given, you should come out on top.
mr300ce is giving you some good advice.
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