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Old 07-28-2015, 10:09 AM   #15
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I'm not sure if HWH still sells springs directly to the public. I was never able to get a call back from them.

I did find the spring kit R1171 from hannarv.com for $28.99 shipped. I've ordered 4 kits because I've broken two sets this year and lost one of the dog bone connecting rods, so I'll replace all of them while I'm doing it.
About 8 days later, I got a call back from HWH. So if you are not in a hurry, that's the way to go.

I used a winch and close-pin shim method to stretch the springs before installing. After a couple tries, I found it best to use about 22 shims and keep them on the "down" end of the spring with the points all going the same direction.
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Old 07-28-2015, 10:13 AM   #16
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I just got a set of R3847's from the local RV dealer.
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Old 07-28-2015, 11:47 AM   #17
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greystroke, you're lucky. most dealers do not stock repair parts. if you want a paper plate holder they are have those, just not what you need to repair something. at least thats how it works in prescott.
if all you need is a hwh part and you can look up the RAP part number yourself, then call hwh and tell the receptionist ALL you need is a part, and she should be able to handle that right there. its when you dont know the number, or dont know whats wrong with your hwh system, that you have to wait.
that where the backlog comes in. call me, i can help with diagnostics. or maybe locate a repair center near you, thats familiar with our system
note that i do not sell parts on line. you still have to get them thru hwh, or stuarts.
602-549-3638
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Old 07-28-2015, 12:50 PM   #18
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greystroke, you're lucky. most dealers do not stock repair parts. if you want a paper plate holder they are have those, just not what you need to repair something. at least thats how it works in prescott.
if all you need is a hwh part and you can look up the RAP part number yourself, then call hwh and tell the receptionist ALL you need is a part, and she should be able to handle that right there. its when you dont know the number, or dont know whats wrong with your hwh system, that you have to wait.
that where the backlog comes in. call me, i can help with diagnostics. or maybe locate a repair center near you, thats familiar with our system
note that i do not sell parts on line. you still have to get them thru hwh, or stuarts.
602-549-3638
Thanks for the thought. Register RV here is a top rated dealer and they carry a good stock of common parts that fail. Lucky to have them locally. HWH has more info on their systems than I have ever seen. In addition to specifics about their products they have free online courses in Hydraulic. So if you know what system you have you can find the part number.

Thanks for the info.
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