improper fix to lift cable in popup?

[Ravenjet]

I am looking for some help. 2 years ago I paid $600+ to have the main lift cable repaired to my popup. (It had frayed and broke.) Since then I have opened the camper 9 times. (We are not frequent campers.) The ninth time, the cable broke. When I looked at it, I noticed they had not replaced the cable, but merely used a clamp to attach the old cable to new cable they attached to the winch. Is this a typical fix?

The way it broke was their NEW cable slid out of the clamp. There is no fraying. I feel this is really dangerous. Any advice on how to proceed? Right now the shop is giving me the runaround because the repair was done 2 years ago. Thanks!

[BFlinn181]

To charge +$600 for a cable 'replacement' that only added new cable to the old is fraud. I'd replace the cable myself and leave a negative review on every website I could find that reviews RV repair shops. I'd also again let the shop know how disappointed and cheated you are with their repair, and your intention to leave bad reviews. If they will do nothing after informing of your intentions, I'd follow through!