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Old 03-28-2014, 12:53 PM   #15
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I would never do the exchange, they are known for not filling to the 80% but charging for 80%. I bought an extra 20lb. tank at Costco for $26, now I have 2 20lb. for my Toy Hauler. Also shop around for propane as the prices vary widely, more than a $1.00 per gallon differences here in AZ.
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Old 03-28-2014, 12:56 PM   #16
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I wish propane here in Penna. was that cheap....... Pennsylvania Weekly Heating Oil and Propane Prices (October - March)
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Old 03-28-2014, 12:57 PM   #17
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This has been discussed to death at every RV site I'm a member of, and here's what it boils down to:

Blue Rhino's 15 pound "fill" is almost three pounds short of the tank's actual capacity even allowing for the required empty space. And that amount is clearly stated on every label, so it's not like folks aren't being told. It's the same marketing strategy that one sees on everything from yogurt to coffee to tuna to mayo to...whatever! Don't raise the price, reduce the volume of the product and hope the consumer doesn't care/notice.

Short-filling is how they make their money. Duh!
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Old 03-28-2014, 01:10 PM   #18
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Maybe there is a "price to pay" for convenience?.....
Yeah, and I really don't have a problem with that. I just wish they would fill the bottle to match the quantity on their label. Good grief...we shouldn't have to carry around a certified scale to keep these people honest.
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Old 03-28-2014, 01:30 PM   #19
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Do you have a source for this ??
Goggle Blue Rhino Valves and take your pick, the plan seems to be tanks they buy have their valve. Have also read they change valves on "good" tanks.
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Old 03-28-2014, 01:35 PM   #20
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Quote:
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This has been discussed to death at every RV site I'm a member of, and here's what it boils down to:

Blue Rhino's 15 pound "fill" is almost three pounds short of the tank's actual capacity even allowing for the required empty space. And that amount is clearly stated on every label, so it's not like folks aren't being told. It's the same marketing strategy that one sees on everything from yogurt to coffee to tuna to mayo to...whatever! Don't raise the price, reduce the volume of the product and hope the consumer doesn't care/notice.

Short-filling is how they make their money. Duh!
Most people don't know, and probably most don't care, as long as the end price for a cylinder with some gas in it APPEARS to be a little less cost than getting one filled.
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Old 03-28-2014, 02:44 PM   #21
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Yeah, and I really don't have a problem with that. I just wish they would fill the bottle to match the quantity on their label.
They do- see below label. Folks' gripe is that fifteen pounds is over two pounds short of a "full" twenty pound cylinder.



The ironic thing is that this all came about due to public uproar about Blue Rhino's original use of proprietary valves, making them unfillable by anyone but Blue Rhino. Some "smart" consumer sued,forcing the change to standard valves so that one can fill a Blue Rhino tank anywhere now. Nearly drove them out of the market altogether...

But now that they don't "own" the bottles anymore, they're making up the increased cost of constantly vanishing tanks by putting two gallons LESS in their tanks than they did before we consumers "won".

Here's a Blue Rhino label from the proprietary valve days:

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Old 03-28-2014, 03:19 PM   #22
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They do- see below label. Folks' gripe is that fifteen pounds is over two pounds short of a "full" twenty pound cylinder.



The ironic thing is that this all came about due to public uproar about Blue Rhino's original use of proprietary valves, making them unfillable by anyone but Blue Rhino. Some "smart" consumer sued,forcing the change to standard valves so that one can fill a Blue Rhino tank anywhere now. Nearly drove them out of the market altogether...

But now that they don't "own" the bottles anymore, they're making up the increased cost of constantly vanishing tanks by putting two gallons LESS in their tanks than they did before we consumers "won".

Here's a Blue Rhino label from the proprietary valve days:

X2 ...
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Old 03-28-2014, 03:23 PM   #23
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While you are not getting the the full amount in the tank, you are paying for the convenience of exchanging a tank just about anywhere and anytime. I just had a Blue Rhino filled at a local filling station with no problems.
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Old 03-29-2014, 04:03 PM   #24
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They do- see below label. Folks' gripe is that fifteen pounds is over two pounds short of a "full" twenty pound cylinder.




A full tank is designed to have 20 pounds of propane, and 20% reserve for expansion.

Any legitimate fill service will bring your tank up to 20 pounds. Now chances are if the tank is not empty you will still pay for 20 pounds. It has been years since anyone charged me something less than a flat fee for a refill. They are labeling to the lesser amount, but who looks at the label, or knows it could/should be 20#.

Blue Rhino and others have filled to under 20 pounds to cover all their handling, delivery, repair etc. and allow their customers to sell the tanks at a competitive price.

Joe Consumer does not know what a dear price he is paying, or does not care because it is convenient.
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Old 03-29-2014, 04:29 PM   #25
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I run my house off a 500 gal tank. I just fill my own tanks off the wet line of the 500. Since we only get to travel a few days at a time, I take an extra tank with me.
I've NEVER exchanged, I always felt it was a rip-off.
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Old 03-29-2014, 05:28 PM   #26
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Don't buy it from them if you feel that way there are places that sell by the gallon. Flying j truck stops, tractor supply stores (tsc) some plumbing supply stores. I make every effort to avoid buying propane from anyplace that flat rates most are considerably higher in price and they avoid filling tanks to capacity if at all posable.
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Old 03-29-2014, 05:33 PM   #27
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The place I have mine refilled at, less than a mile from home, charges by the gallon. He resets the counter after he connects his nozzle to my tank.
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Old 03-29-2014, 06:17 PM   #28
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Maybe there is a "price to pay" for convenience?.....
There is also a price to pay for outright deception. Blue Rhino knows that 97% of the propane tank refill buyers have no clue as to how much propane belongs in a refill.

It is pure and simple deception of their customers to make more profit. Spin it how you want.
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