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The only way what you describe could happen is if the relay was being switched back to the "disconnect" position when the converter is turned on. With the converter OFF, place the relay in the "connect" position (Battery B+ on each side of relay) then remove the 2 control wires to the relay so you know it cannot receive a disconnect command. Turn on the converter and you should now see the 13.8VDC converter on each side of the relay. If not, then something is wrong with the relay such that when charging voltage is applied to the coach side of the relay it is switching back to the "disconnect" position. One final check is to verify this by turning the converter OFF and now confirming battery voltage is removed. The only thing that could confuse this is if the chassis/coach battery isoaltion relay (i.e. AUX START) was energizing such that the voltage you think is B+ on each side of the relay is actually the chassis battery voltage.
Dave
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Dave in Virginia
1978 Winnebago Chieftain
Dodge M400 - 440-3
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