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Old 02-09-2009, 03:48 PM   #1
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We recently purchase a 2006, 38í Golf Stream Crescendo 8386. The unit was a repo. So Iím still working on getting all the manuals. I donít have one for the awning which is why the question.
It has an A & E Electric awning with remote control unit. I canít figure out how the remote is supposed to work or even it does. Does anyone have this, can anyone give me some information?
Thank you for any help.
Bill
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Old 02-09-2009, 03:59 PM   #2
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Bill,

I sent you an email with some pdf files (for the manuals) attached.
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Old 02-09-2009, 04:02 PM   #3
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Here is a link to my manual:

http://bec-ed.com/Bounder/A%26Eawning.pdf
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Old 02-09-2009, 04:11 PM   #4
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Thanks for the information, But seems my control box does not even look like that one
Thanks Again
Bill
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Old 02-09-2009, 04:31 PM   #5
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Hi Bill,
Welcome to iRV2. Can you post the model of A&E awning you have (ex. A&E 9000)? When fully extended there should be a sticker with the information on the roller tube and/or on the inside of the front awning arm.
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Old 02-09-2009, 04:43 PM   #6
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Thanks, Here's the info:
Product # 958303630
Model # 8551004.400U
S.N. # 54095212
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Old 02-09-2009, 04:45 PM   #7
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Just to make sure- did you put a new battery in the remote?
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Old 02-09-2009, 04:48 PM   #8
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Yes I did check the battery, it's good.
Electrical is something I know a lot about.
37 years in the trade.
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Old 02-09-2009, 05:05 PM   #9
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Unfortuantely, I do not have my coach info with me. My assumption is you have tried the remote and it has not moved the awning. If this is true, the remote and the control board may just need to be programmed for each other. Maybe another member can provide the info. It is not difficult to do.
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Old 02-09-2009, 05:10 PM   #10
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I would suspect your correct. but I have no idea how it done. Hopefully someone will chime in with that info.
Thanks for your help
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Old 02-09-2009, 05:20 PM   #11
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Bill,

On my WeatherPro awning there's 3 ways to operate it:
  1. <LI>There's a manual retract/extend switch inside the coach.
    <LI>A manual retract/extend switch located on the control box.
    <LI>The remote FOB.

Have you tried to operate the awning with the manual retract/extend switch? If so and it doesn't work, make sure the control box is turned on. If it is check that it's getting 12v power.
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Old 02-10-2009, 05:06 AM   #12
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The only thing that does not work is the wireless remote.
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Old 02-10-2009, 09:34 AM   #13
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Have you talked with Dometic customer support?

Customer Support Center
Phone: 1-800-544-4881

CustomerSupportCenter@DometicUSA.com

I would give them a try.
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Old 02-10-2009, 01:32 PM   #14
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I will not have my awning information until sometime next week. From memory, consider trying:
1. take the cover off the control box.

2. look for a small button inside the box. This could be on the mother board.

3. Press the button while pressing the awning open button. Hold for about 10 seconds.
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