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02-09-2009, 02:48 PM
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#1
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Member
Join Date: Feb 2009
Location: Collegeville, CA
Posts: 83
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We recently purchase a 2006, 38’ Golf Stream Crescendo 8386. The unit was a repo. So I’m still working on getting all the manuals. I don’t have one for the awning which is why the question.
It has an A & E Electric awning with remote control unit. I can’t figure out how the remote is supposed to work or even it does. Does anyone have this, can anyone give me some information?
Thank you for any help.
Bill
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02-09-2009, 02:59 PM
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#2
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Community Administrator
Appalachian Campers
Join Date: Jan 2000
Location: Buladean, NC
Posts: 8,154
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Bill,
I sent you an email with some pdf files (for the manuals) attached.
__________________
'11 GMC Acadia SLT AWD
'11 GMC Sierra 1500 4x4 Extended Cab
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02-09-2009, 03:02 PM
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#3
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Senior Member
Appalachian Campers Fleetwood Owners Club Carolina Campers Ford Super Duty Owner
Join Date: Jan 2008
Location: Four Oaks, NC
Posts: 502
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__________________
Thomas & Betty w/Bailey & Gypsy (our fur-bearing masters) 07 Bounder 35e (F53) 07 Nissan Frontier or 2010 FLSTC toad
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02-09-2009, 03:11 PM
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#4
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Member
Join Date: Feb 2009
Location: Collegeville, CA
Posts: 83
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Thanks for the information, But seems my control box does not even look like that one
Thanks Again
Bill
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02-09-2009, 03:31 PM
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#5
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Senior Member
Newmar Owners Club
Join Date: Jul 2006
Location: Wellington, Florida
Posts: 6,933
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Hi Bill,
Welcome to iRV2. Can you post the model of A&E awning you have (ex. A&E 9000)? When fully extended there should be a sticker with the information on the roller tube and/or on the inside of the front awning arm.
__________________
Gary
2005 Newmar KSDP 3910,
The Avatar Is Many Times Around The USA
Nobody Knows Your Coach Like Somebody Who Owns One Just Like Yours
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02-09-2009, 03:43 PM
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#6
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Member
Join Date: Feb 2009
Location: Collegeville, CA
Posts: 83
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Thanks, Here's the info:
Product # 958303630
Model # 8551004.400U
S.N. # 54095212
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02-09-2009, 03:45 PM
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#7
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Senior Member
Workhorse Chassis Owner
Join Date: Dec 2004
Location: Baraboo, Wisconsin
Posts: 767
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Just to make sure- did you put a new battery in the remote?
__________________
Steve & Nancy 
2005 Itasca Sunrise 33', W20 Chassis, Ultrapower,
Wires, Plugs, Air Intake,Henderson Trac Bar
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02-09-2009, 03:48 PM
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#8
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Member
Join Date: Feb 2009
Location: Collegeville, CA
Posts: 83
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Yes I did check the battery, it's good.
Electrical is something I know a lot about.
37 years in the trade.
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02-09-2009, 04:05 PM
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#9
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Senior Member
Newmar Owners Club
Join Date: Jul 2006
Location: Wellington, Florida
Posts: 6,933
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Unfortuantely, I do not have my coach info with me. My assumption is you have tried the remote and it has not moved the awning. If this is true, the remote and the control board may just need to be programmed for each other. Maybe another member can provide the info. It is not difficult to do.
__________________
Gary
2005 Newmar KSDP 3910,
The Avatar Is Many Times Around The USA
Nobody Knows Your Coach Like Somebody Who Owns One Just Like Yours
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02-09-2009, 04:10 PM
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#10
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Member
Join Date: Feb 2009
Location: Collegeville, CA
Posts: 83
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I would suspect your correct. but I have no idea how it done. Hopefully someone will chime in with that info.
Thanks for your help
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02-09-2009, 04:20 PM
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#11
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Community Administrator
Appalachian Campers
Join Date: Jan 2000
Location: Buladean, NC
Posts: 8,154
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Bill,
On my WeatherPro awning there's 3 ways to operate it: - <LI>There's a manual retract/extend switch inside the coach.
<LI>A manual retract/extend switch located on the control box.
<LI>The remote FOB.
Have you tried to operate the awning with the manual retract/extend switch? If so and it doesn't work, make sure the control box is turned on. If it is check that it's getting 12v power.
__________________
'11 GMC Acadia SLT AWD
'11 GMC Sierra 1500 4x4 Extended Cab
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02-10-2009, 04:06 AM
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#12
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Member
Join Date: Feb 2009
Location: Collegeville, CA
Posts: 83
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The only thing that does not work is the wireless remote.
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02-10-2009, 08:34 AM
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#13
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Senior Member
Appalachian Campers Fleetwood Owners Club Carolina Campers Ford Super Duty Owner
Join Date: Jan 2008
Location: Four Oaks, NC
Posts: 502
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Have you talked with Dometic customer support?
Customer Support Center
Phone: 1-800-544-4881
CustomerSupportCenter@DometicUSA.com
I would give them a try.
__________________
Thomas & Betty w/Bailey & Gypsy (our fur-bearing masters) 07 Bounder 35e (F53) 07 Nissan Frontier or 2010 FLSTC toad
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02-10-2009, 12:32 PM
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#14
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Senior Member
Newmar Owners Club
Join Date: Jul 2006
Location: Wellington, Florida
Posts: 6,933
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I will not have my awning information until sometime next week. From memory, consider trying:
1. take the cover off the control box.
2. look for a small button inside the box. This could be on the mother board.
3. Press the button while pressing the awning open button. Hold for about 10 seconds.
__________________
Gary
2005 Newmar KSDP 3910,
The Avatar Is Many Times Around The USA
Nobody Knows Your Coach Like Somebody Who Owns One Just Like Yours
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