Well, the awning is finally fixed. After many calls to Dometic by my dealer and lots of different opinions, a new motor was installed.
Dometic would not cover the repair as I am the second owner of the coach. However, my extended EasyCare warranty covered part of it.
Let's hope this one lasts longer than the original.
Bob, Laurie & Missy
Flagstaff Micro-Lite 21DS
2015 Explorer Limited