Wow, i just love this forum. My Oasis Elite door awning would not work at all this season. finally got around to doing some investigating and found several ideas on what to try.
All it would do is make a click sound when trying to extend. I tried to pry at it while trying to open to no avail.
Long story short, I removed the 2 top screws to the motor housing and removed the bottom of the housing. Lots of rust inside. the motor shaft would not turn. Using a channel lock wrench, I "persuaded" the motor to turn. I was then able to extend the awning by turning the motor shaft by hand. I knew I was now close. Lubed the heck out of it with Lithium, put everything back and gave it a try.
Works like a champ now.
Just wanted to share another solution with everyone. I have learned so much from this site.