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My experience with their service was great. Our previous coach had an RV Model Select Comfort and the seam at the foot of the cover pulled loose. They sent us a new cover. About a year later the seem pulled loose on the new one. They sent us another new one.
Joe & Loretta Fischer
2015 Thor Citation 29TB
We have a queen in our '03 Winnebago. We are at the Winnebago National Rally and this morning I talked to the the Select Comfort rep about the material inside our cover separating on both sides. He said he will call and get me a new cover sent it, and there will be no charge. Can't argue with customer service like that!!
Paul (KE5LXU) ...was fulltimin', now parttimin'
I just received a replacement for my model 4000 pump. They are great to deal with. I also noticed that you can purchase a new upgraded pump on ebay for a fraction of what Select Comfort wants for an upgrade. Good luck.
2015 Tiffin Open Road 36LA
2016 Chevy Equinox LTZ V6
Unified tow brakes; Roadmaster All Terrain