Awning and GMAC

[Jeff H]

Last November we were driving near Cal City and a large dust devil type gust of wind with debris in it tossed something against the front passenger window and shattered it and unfurled the electric awning.
We stopped and got out, luckily only the outside pane of the window was gone and we were able to get the awning tied back to the coach. It no longer worked under power.
After repairs, new glass and awning motor, we took the coach out for a weekend in the spring. When we used the awning for the first time, we noticed a beeping from the awning control box in the front compartment. It went away when the switch for "disable" was used.
When we got home, we called the repair facility and told them about it. While they refused to say it could have been subsequent damage from the previous incident, they did offer to call GMAC and ask for a supplement to the prior claim.
GMAC says absolutely no, it's a new failure.
Having owned an auto body/mechanical repair shop for 40+ years, we know that subsequent damage does not necessarily have to have "an area of impact" as the adjuster says.
We have been insured with GMAC since 1989...and the taste in our mouth is souring.
Anyone else with this type of failure?
Thanks.

[doc]

Not with GMAC, but with Damon/Thor warranty issues. Still working on the issue, so maybe I best say "yep".

[bill dean1]

Hi:

Have had GMAC insurance for seven years and have had excellent service on claims but had comp damage to rv. Had it tow to repair facility and GMAC adjusted claim. As I was walking out claims adjuster asked if rats had also damaged car. Car drove okay so never thought about it, sure enough they had eaten insulation on fire wall of car. They would only handle as separate claims.
No big deal because of service that I had received and paid separate comp deductible.