Go Back   iRV2 Forums > MOTORHOME FORUMS > MH-General Discussions & Problems
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 04-23-2008, 09:25 PM   #1
Junior Member
 
Join Date: Apr 2008
Posts: 4
We recently needed some warranty work done our new 2008 Monaco Diplomat. Some major issues like an air leak came up which needed immediate attention. After talking with Monaco about them, they directed us to Beaudry RV in Tucson, AZ.

We got an appointment and with through the problems with the coach. I hand the service advisor a list of things they may need attention. I specifically stated to her not to do anything that was not covered by warranty. Sounds clear enough.

Not to bore you, but to give you an idea of what they were to work on I list two of the problems:

One problem was the curb rear slide would sometimes stick when it was going out, and need to stop and start several times before it would complete the full extension. The problem was intermittent.

Another problem is that the air horn module started blowing fuses and melted the air line that feed air to the horns. I was able to temporary patch it with the help of Monaco Technical Support till I got to Beaudry in Tucson. The technician at Monaco stated that I should still be able to use the street horn. Well that didn't work either. HERE IS THE KICKER: I told Beaudry that I did not think I had a street horn (just a air horn), but the technician at Monaco said I did.

HERE IS THE RIP OFF: When I went to pick up the coach they would not release the coach until I paid them nearly $200 for diagnostic charges on items that they were unable to fix. One of the things that charged me for was telling me that there was no street horn for this coach. I said that when I checked in, but it was Monaco's Technician in Indiana that said that I should still have a street horn. When I complained about the charge they said to take it up with Monaco.

I CAN'T SAY IT LOUD ENOUGH: A BONIFIDE RIP-OFF = CROOK = BEAUDRY RV IN TUCSON AZ. At least that is my opinion.

RECOMMENDATIONS: If you are travelers like us, don't stop at Beaudry RV in Tucson, AZ for service. I can't speak for the other two locations, but I am sure that they are all run the same.
__________________

__________________
retiredlife is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 04-23-2008, 09:25 PM   #2
Junior Member
 
Join Date: Apr 2008
Posts: 4
We recently needed some warranty work done our new 2008 Monaco Diplomat. Some major issues like an air leak came up which needed immediate attention. After talking with Monaco about them, they directed us to Beaudry RV in Tucson, AZ.

We got an appointment and with through the problems with the coach. I hand the service advisor a list of things they may need attention. I specifically stated to her not to do anything that was not covered by warranty. Sounds clear enough.

Not to bore you, but to give you an idea of what they were to work on I list two of the problems:

One problem was the curb rear slide would sometimes stick when it was going out, and need to stop and start several times before it would complete the full extension. The problem was intermittent.

Another problem is that the air horn module started blowing fuses and melted the air line that feed air to the horns. I was able to temporary patch it with the help of Monaco Technical Support till I got to Beaudry in Tucson. The technician at Monaco stated that I should still be able to use the street horn. Well that didn't work either. HERE IS THE KICKER: I told Beaudry that I did not think I had a street horn (just a air horn), but the technician at Monaco said I did.

HERE IS THE RIP OFF: When I went to pick up the coach they would not release the coach until I paid them nearly $200 for diagnostic charges on items that they were unable to fix. One of the things that charged me for was telling me that there was no street horn for this coach. I said that when I checked in, but it was Monaco's Technician in Indiana that said that I should still have a street horn. When I complained about the charge they said to take it up with Monaco.

I CAN'T SAY IT LOUD ENOUGH: A BONIFIDE RIP-OFF = CROOK = BEAUDRY RV IN TUCSON AZ. At least that is my opinion.

RECOMMENDATIONS: If you are travelers like us, don't stop at Beaudry RV in Tucson, AZ for service. I can't speak for the other two locations, but I am sure that they are all run the same.
__________________

__________________
retiredlife is offline   Reply With Quote
Old 04-24-2008, 12:01 PM   #3
Senior Member
 
MtManLee's Avatar
Official iRV2 Sponsor
 
Monaco Owners Club
Workhorse Chassis Owner
Join Date: Mar 2007
Location: Utah
Posts: 611
Dang that place sounds like a few others I been to. Did you go to RV Service Review and make a comment??? http://www.rvservicereviews.com/
__________________
Lee and Fran
Holiday Rambler Vacationer
While traveling down lives paths stop to smell the flowers.
MtManLee is offline   Reply With Quote
Old 04-24-2008, 04:06 PM   #4
Senior Member
 
AFChap's Avatar
 
Winnebago Owners Club
Spartan Chassis
Join Date: Aug 2002
Location: ...hopefully on the road!
Posts: 4,717
I've heard many, many complaints about them. Before they got into RVs, they were a mega car dealer. They ripped me off pretty big on some car repairs in 1990, and are still going strong!!!
__________________
Paul (KE5LXU) ...was fulltimin', now parttimin'
'03 Winnebago UA 40e / '05 Honda Odyssey toad
AFChap is offline   Reply With Quote
Old 04-24-2008, 06:36 PM   #5
Senior Member
 
Workhorse Chassis Owner
Join Date: Feb 2005
Location: western wa.
Posts: 539
you think thats bad, you should try to buy an rv from those guys!
__________________
2007 NRV DOLPHIN LX 6342

WORKHORSE W-22
cannon man is offline   Reply With Quote
Old 04-24-2008, 06:53 PM   #6
Junior Member
 
Join Date: Apr 2008
Posts: 4
Yes I did. I also talked to Monaco today and mentioned to them that there mistake of telling me I have a street horn cost me $55.62. They are looking into it.
__________________
retiredlife is offline   Reply With Quote
Old 04-24-2008, 08:11 PM   #7
Junior Member
 
Join Date: Apr 2008
Posts: 4
You can rest assured, that they surely made sure that I will never do business with them again.
__________________

__________________
retiredlife is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Another NHTSA complaint psyflyjohn Workhorse and Chevrolet Chassis Motorhome Forum 10 02-10-2009 05:28 AM
Beaudry RV files chapter 11 cannon man Class A Motorhome Discussions 2 11-21-2008 03:52 PM
BEAUDRY RV sandra iRV2.com General Discussion 9 05-12-2008 09:17 AM
How is Beaudry RV's Service Department? Lukeaa Monaco Owner's Forum 12 12-28-2007 05:24 PM

» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 03:12 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.