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Old 07-21-2015, 10:46 AM   #1
Senior Member
Holiday Rambler Owners Club
Join Date: Sep 2013
Location: Phoenix,Az
Posts: 376
Best Converters.Com

Big shout out for Randy @ Best Converters.com.
I bought an entire set (both house and starter) batteries 3 months ago from Randy @ BestConverters.com. Unfortunately, a shipping error resulted in my getting all house batteries instead of the 4-ea 4-D house and 2 Grp 31 starting batteries. Since they were the exact same size, I did not catch the error and had them installed. On a recent trip I was having trouble starting after a short stop (as in getting fuel). Got home and had the coach to a repair shop for other work and had them check the starting system. They pointed out the wrong batteries. Checked my paper work and found the shipping error. E-mailed Randy, and explained what happened. He immediately acknowledged the mistake and shipped the correct batteries, along with a call tag for the incorrect ones. No hassle, no fuss, just did it! What a great company to deal with! They made a lifetime customer out of me!

2009 Holiday Rambler Navigator
Cummins ISX-650/1950-tq, Allison 4000
2007 Lexus LX470
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Old 07-21-2015, 05:35 PM   #2
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Damon Owners Club
Workhorse Chassis Owner
Join Date: Mar 2009
Posts: 23,869
You have described the differece between a great company and an average or even bad one

Randy is Great.
Home is where I park it!
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