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Old 07-31-2016, 02:46 PM   #15
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Originally Posted by RandyKathyM View Post
Friends of mine took their Class C to Camping World to get some work done last week. One of the things they had done was to replace the two handled kitchen faucet. When they picked up their MH they notice the valves to turn on the faucet were backwards. When they pointed it out to the service person, they said that is the new way to install faucets now.

Does your new MH have faucets that turn the wrong way?
I honestly don't know which is worse; hooking up the faucet backwards, or having the audacity to throw that "it's just a new way" line in the customers face and expect it to fly.
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Old 07-31-2016, 03:22 PM   #16
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That is just another example of the shoddy repairs at CW. They must also think you're stupid to believe that is the new way to do it.
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Old 07-31-2016, 05:03 PM   #17
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Trouble is if you do as some suggest and fix it yourself, it will just help perpetuate the problem of companies getting away with poor workmanship and service.

Ring them and tell them to send someone out to your house to fix it.
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Old 07-31-2016, 06:03 PM   #18
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.....Ring them and tell them to send someone out to your house to fix it.

....... and tell them to come quickly. Having installed the hot on the right where virtually everyone in the civilized world expects to find cold, their liability will be huge and unquestioned the first time someone scalds their hands.


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Old 07-31-2016, 07:04 PM   #19
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Our new Sunseeker is that way from the factory. The hot water turns counter clockwise and the cold water clockwise. Factory says this is normal.
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Old 08-01-2016, 12:09 AM   #20
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Our new Sunseeker is that way from the factory. The hot water turns counter clockwise and the cold water clockwise. Factory says this is normal.
If they think you'll believe it, they'll say it.
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Old 08-01-2016, 07:42 AM   #21
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Anyone surprised? Sounds normal for them.
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Old 08-01-2016, 08:06 AM   #22
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Some of the confusion here.

Faucets with round knobs usually turn the same direction, clockwise to shut water flow off.

Faucets with handles, hot rotates cw and cold rotates ccw to shut off.

And no, it doesn't surprise me at all. I see this all the time in the bathrooms of new businesses and restaurants we visit.
Mudfrog got it right. Plus the hot belongs on the left.
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Old 08-01-2016, 09:41 AM   #23
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Our new Sunseeker is that way from the factory. The hot water turns counter clockwise and the cold water clockwise. Factory says this is normal.
It is normal for dual lever faucets as you want the handles to come toward you when pulled from the sides.

These type of faucets are typically quarter turn which is why you can flip a plate to to change the effective rotation.

If the OP knows who makes the faucet and what is the model number please post it. If it's a major manufacture the install instructions will be online and we may be able to give you a 5 minute fix for the rotation problem. If it's some cheep unknown manufacture who all bets are off.

What you can fix easily is the hot and cold swap. That should just be a simple swap of the lines at the coach side of the connection.
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Old 08-01-2016, 09:56 AM   #24
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It really doesn't matter what the NEW CORRECT is! If you aren't satisfied with the work TAKE IT BACK. It's not just CW, although they seen to pop up more often, all RV repair companies have weak knowledge in under paid workers.
Demand satisfaction, Don't argue right or wrong it will only prolong your agony.
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