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06-06-2017, 05:31 AM
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#29
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Senior Member
Join Date: Aug 2008
Location: Georgia
Posts: 8,638
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Was your deposit check or card?
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2007 Fleetwood Revolution LE 40V
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06-06-2017, 05:50 AM
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#30
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Senior Member
Join Date: Oct 2016
Posts: 152
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Quote:
Originally Posted by ohau8622
No it's not custom made, just had it ordered since the 2017 models were no longer available. I contacted the manufacturer and the coach has been delivered to a different dealer in another state. They continue to advertise the same as 6 months ago so nothing new. The dealership simply refuses to do the right thing. Once my spouse recovers from what will be a 3rd surgery we will consider purchasing. Had they been nice to us we would have gone back but I will never purchase from there or recommend them. I filed with the BBB and attorney general. I'll take them to small claims court. I'm considering contacting the local media to expose them. No, I'm not going to stop $2500 is a lot and what they are doing is wrong.
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If you consider $2,500 a lot of money what in the world are you doing buying an RV?
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06-06-2017, 06:04 AM
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#31
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Senior Member
Newmar Owners Club Winnebago Owners Club Freightliner Owners Club
Join Date: Mar 2016
Location: Kingman Az
Posts: 1,686
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Quote:
Originally Posted by OldBeaver
If you consider $2,500 a lot of money what in the world are you doing buying an RV?
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Not all of are getting a $6k gov pension, we have to survive off our SS!
__________________
May your black water hose never break!
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06-06-2017, 10:25 AM
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#32
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Senior Member
Join Date: Nov 2016
Posts: 107
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$2500 is a lot of money to simply let go of without anything in return. I can afford to purchase an RV, however no matter how much money a person has it never feels good when even a $1.00 is thrown away. Perhaps you are independently wealthy and may not care where your money goes. I care, and I care a lot.
Bottom line, the RV dealership did not provide a contract, they provided a purchase price agreement. Nothing in writing regarding cancellation policy or disclaimers or reference to internal policies etc. The GM indicated a refund if the RV was allocated elsewhere, well it is and no refund. Goes to show the caliber of people working there.
Word of mouth travels and reviews speak volumes.
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06-06-2017, 10:48 AM
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#33
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Senior Member
Join Date: Aug 2008
Location: Georgia
Posts: 8,638
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Quote:
Originally Posted by ohau8622
$2500 is a lot of money to simply let go of without anything in return. I can afford to purchase an RV, however no matter how much money a person has it never feels good when even a $1.00 is thrown away. Perhaps you are independently wealthy and may not care where your money goes. I care, and I care a lot.
Bottom line, the RV dealership did not provide a contract, they provided a purchase price agreement. Nothing in writing regarding cancellation policy or disclaimers or reference to internal policies etc. The GM indicated a refund if the RV was allocated elsewhere, well it is and no refund. Goes to show the caliber of people working there.
Word of mouth travels and reviews speak volumes.
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Why was it allocated somewhere else if you ordered it?
__________________
2007 Fleetwood Revolution LE 40V
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06-06-2017, 10:53 AM
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#34
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Senior Member
Country Coach Owners Club Solo Rvers Club iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 37,725
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Quote:
Originally Posted by Tha_Rooster
Why was it allocated somewhere else if you ordered it?
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Dealer canceled the deal so it went to another dealer that wanted it. Standard business, but now the OP's dealer does owe him the deposit back.
__________________
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft, HWH Active Air
Charter Good Sam Lifetime Member, FMCA,
RV'ing since 1957, NRA Benefactor Life, towing '21 Jeep JLU Rubicon Ecodiesel
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06-06-2017, 11:19 AM
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#35
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Senior Member
Join Date: Aug 2008
Location: Georgia
Posts: 8,638
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Quote:
Originally Posted by Mr_D
Dealer canceled the deal so it went to another dealer that wanted it. Standard business, but now the OP's dealer does owe him the deposit back.
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Sorry I missed somewhere about dealer cancelled the deal.
__________________
2007 Fleetwood Revolution LE 40V
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06-06-2017, 02:03 PM
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#36
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Senior Member
Join Date: Nov 2016
Posts: 107
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I did speak with the dealer, I begged them to please refund us since the RV had not arrived. The GM said in one of his nasty emails that due to internal policy he was not going to refund us however he was going to make a call to the rep to see if the RV could be allocated to another dealer. He never called me back to I called the manufacturer and they told me it went to another dealer. I have yet to hear from him. The GM and owner are not responding to my attorney.
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06-06-2017, 02:04 PM
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#37
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Senior Member
Join Date: Nov 2016
Posts: 107
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Quote:
Originally Posted by Tha_Rooster
Why was it allocated somewhere else if you ordered it?
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I guess the GM called the rep.
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06-06-2017, 02:11 PM
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#38
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Senior Member
Winnebago Owners Club Ford Super Duty Owner
Join Date: Sep 2016
Location: Twinsburg OH - Franklin MA - New Milford CT - Bay Shore NY
Posts: 255
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What name and where is this dealership?
__________________
2016 Winnebago SunStar LX 35F
Ohio, Massachusetts, Connecticut, Long Island NY
Safe Driving and Enjoy the Scenery!! 
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06-06-2017, 04:21 PM
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#39
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Senior Member
Join Date: Jan 2016
Location: Northridge, CA
Posts: 1,218
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Quote:
Originally Posted by mikeannetta
What name and where is this dealership?
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Yeah
Grass Roots Campaign
__________________
Harry Grace
KM6ZRG
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06-06-2017, 05:48 PM
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#40
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Senior Member
Join Date: Nov 2016
Posts: 107
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Delmarva RV in Delaware
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06-06-2017, 05:49 PM
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#41
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Senior Member
Join Date: Nov 2016
Posts: 107
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Quote:
Originally Posted by mikeannetta
What name and where is this dealership?
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Delmarva RV in Delaware
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07-15-2017, 05:03 AM
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#42
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Senior Member
Join Date: Nov 2016
Posts: 107
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Here's an update. After several attorney letters, communications from the DE Attorney General and the BBB, I received a full refund. No direct communications from the dealer, however a refund. All of this could have been avoided had they communicated with me in a very genuine and compassionate manner. So my spouse will undergo major back surgery, number 3 and when all goes well we may consider a Newmar Baystar. Still doing our research and will have to travel a ways but appears to be worth it.
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