When you call a nation-wide RV glass replacement chain, it's a local shop that responds to your RV. They are under contract to represent the chain. Kinda like emergency road service, they have no rolling stock, contracted shops respond, that's why you are put on hold when you call ERS, they are contacting shops on their list.
2000 Winnebago Ultimate Freedom USQ40JD
, ISC 8.3 Cummins 350, Spartan MM Chassis. USA 1SG, retired;PPA,Good Sam Life member."We the people are the rightful masters of both the Congress and the Courts - not to overthrow the Constitution but to overthrow men who pervert theConstitution. "Abraham Lincoln"