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Old 07-17-2007, 02:39 PM   #1
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I`m sure this has been discussed before but would like to hear the Yea`s & Nay`s of Coach Net rather than Good Sam ERS>

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Old 07-17-2007, 02:39 PM   #2
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I`m sure this has been discussed before but would like to hear the Yea`s & Nay`s of Coach Net rather than Good Sam ERS>

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Old 07-17-2007, 02:52 PM   #3
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I can only speak for Coach Net, we have had their service since 2001 on various unit. The service they have provided has been excellent. I would not even consider going with another provider.

Fred and Bonnie
2005 Dolphin LX 6375
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Old 07-17-2007, 02:57 PM   #4
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Well I got them for the first time this year before we took our trip to yellowstone. When we needed the help they said that they had no one anywhere near us in West Yellowstone. So I hate to judge on a one time event but it was a biggie. I do have second thoughts on spending the money now. Good Sams always responded but I have to say that that was locally.
However when we were having issues with the motorhome on the way home they did tell us where the closest Workhorse service was....
Just could have been a fluke
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Old 07-17-2007, 03:51 PM   #5
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My GoodSam Road Service expires in September, and of course, their bugging me to renew already. So far I haven't had to use them, so I can't say anything good or bad. I've heard a few complaints about them.

I'm considering changing over to Coach Net also, so I hope we can get a few more responses here about Coach Net.
Bob 2006 Monaco Camelot 40PDQ
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Old 07-17-2007, 04:17 PM   #6
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We've had Coach Net for years. First through WIT and now thru FMCA. Never have had any problems with them and they've always been very helpful when we've needed them. Even once this year when we needed help and it wasn't an item covered by them they gave us a telephone number to call to get someone to us (It wasn't a emergency situation just something had come loose on the MH and needed to be fastened down and I didn't have the tools to do it myself)
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Old 07-18-2007, 08:47 AM   #7
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I've had both and prefer Coach-Net. One reason is that they have RV techs on staff and you can get phone help with other RV problems - need not be a roadside breakdown.

As for the West Yellowstone incident mentioned above, there isn't much of anything within 75+ miles of West Yellowstone. It's over 80 miles to Belgrade and 100+ to Jackson Hole, so not surprising no help was available. But I'm curious - did they not offer any support at all? I've had great support from Coach-Net when help was not immediately available (the local tire service had too many calls backed up and another provider had a truck breakdown). They kept calling other services and checking back with me with updates, finally locating a tire service 40 miles away that would send a truck with the part I needed (a replacement valve stem) to get back on the road. We were hung up for longer than I liked, but I was really impressed with their diligence in finding the help I needed.
Gary Brinck
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Old 07-18-2007, 04:18 PM   #8
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I have heard good and bad about both, but more good reports on Coach-net than for GS. We have had Coach-net for several years and used them three times, twice for the motor home and once for a car while in Canada. Each time they have come through with flying colors. I am completely satisfied and will keep them for a long time to come.
Tom and Barb
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Old 07-19-2007, 10:21 AM   #9
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This may be a dumb question BUT - the insurance that we carry on our coach says that they will tow etc. much the same "reading" as the Good Sam ERS as well as the Coach Net. Am I feeling too confident in an insurance company as compared to the above mentioned road side service??? I don't want to purchase Coach Net if it does the same thing as my insurance.
Advice needed.

Mike and Gerri
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Old 07-19-2007, 10:35 AM   #10
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It would depend on your present insurance towing provisions.

Would they send a suitable tow truck, or are they auto oriented?
Adios, Dirk - '84 Real Lite Truck Camper, '86 Wilderness Cimarron TT, previously 4 years as a fulltimer in a '07 DSDP

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Old 07-20-2007, 01:46 AM   #11
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Rv Roamer they did not offer any help just said that they had nothing close to us. Just like you said Belgrade or Boseman but no one who could get us there. I was a little surprised at that so I just went to the office at the campground to get help.
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Old 07-20-2007, 04:42 AM   #12
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I changed to Coach Net from GSERS, mainly because of good reports and the tech being available. Also, called GS one winter day when it was cold, but not snowy and they said it would be 8 hours before a tow truck could be sent because they were busy. We were in the middle of Nashville. We were completely on our own and finally had a friend rescue us, went home and got the motorhome, hooked up on the side of I 40 and towed it myself, so I felt stranded by GS

Coachnet started in May and I proceeded to call them for a flat tire, then made 2 tech calls that helped me know what to do and find a place for service, and then had to have my toad towed in June to a Chev dealer 27 miles away after AAA told me they would only pay the first 5 miles and would cost $4.00 a miles after that. There is nothing within 5 miles of when I live. So, I think the best of Coach net and will recommend them to all.
Barb, BenBen (at Rainbow Bridge), Jane, Willow, Lilly, and the recent foster failure Rosie
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Old 07-21-2007, 04:25 PM   #13
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I have had Coach Net for about 6 years. Have called them for 3 tows on the (2) coaches, and 1 call for the toad. Generally happy with them.

I have logged a complaint with them once regarding the tow truck response time, as they use regional garages. They have always sent the appropriate equipment to tow my coach.

The complaint I filed was for my first ever tow, on I-95 in SC for an oil pressure switch failure. Sat on the side of the road for 8 hours waiting for the tow truck (they had a wreck they were clearing elsewhere). Funny part of this story is the tow truck ran out of fuel hooking me up. He had to call his partner to bring fuel for the tow truck!!!!

Made it to the repair site about midnight.
'07 Winnebago Journey 34H - CAT C7, Koni's, MCU's, SS Bell Crank, Safe-T-Plus
'07 HHR Toad, SMI AFO, Blue OX
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Old 07-22-2007, 11:01 AM   #14
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Thanks to everyone for your input, looks like I`ll give Coach Net a call.

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