Go Back   iRV2 Forums > MOTORHOME FORUMS > MH-General Discussions & Problems
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 10-05-2010, 10:10 AM   #15
Senior Member
 
Join Date: Jan 2003
Posts: 468
Quote:
Originally Posted by geeksrus View Post
It is fair that the cost was all yours... if you did not call them prior to having the service done, you are on your own. This is clearly stated in the agreement.

Eh!
How do you call someone when no service is available? Also we were towed to a location that was unable to make repairs. When I contacted GS ERS and spoke to them advising we would have to be towed to Anchorage, AK. GSERS refused to pay for that tow also.

chiefneon
__________________

__________________
chiefneon is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 10-05-2010, 11:50 AM   #16
Senior Member
 
thmdamit's Avatar
 
Monaco Owners Club
Join Date: Mar 2008
Location: fort walton beach fl
Posts: 110
I did call them first.
__________________

__________________
2006 HR Vacationer diesel
thmdamit is offline   Reply With Quote
Old 10-09-2010, 10:09 AM   #17
Senior Member
 
Excel Owners Club
Join Date: Dec 2006
Posts: 429
I had an excellent experience with Good Sam ERS last year. Full coverage on a $360 tow job inside Yellowstone NP, where GS doesn't have a contracted provider.
__________________
Jim & Bona is offline   Reply With Quote
Old 10-09-2010, 10:02 PM   #18
Registered User
 
Fleetwood Owners Club
Join Date: Feb 2010
Location: Granite Falls, NC
Posts: 1,156
Blog Entries: 8
I use Allstate. I have been with them for 20 years plus. I have the ''premium'' plan. I have unlimited towing and unlimited calls for service. Once out in Utah I had to wait 18 hours for ''goober'' to get to us and I called Allstate and told them not to use Johnson Towing and Repair because of bad service and Allstate sent me half my dues back for that year. I donated the check to ''Toys for Tots'' and thanked Allstate
NOTE. If you have ''road service'' with your regular insurance policy READ THE FINE PRINT CAREFULLY ABOUT ROAD SERVICE. Some of them only tow you vehicle three miles free after that you pay the rest. Some of them have a 50 dollar MAXIMUM for towing and the tow company will charge you 50 dollars to un-hook your drive shaft on your coach. READ CAREFULLY YOUR POLICY.........

Their agent also told me that if it was not possible to contact Allstate for a ''tow'' or ''service'' like a flat, that I should just ''do the best I could, pay the bill, get a signed receipt and they would refund me.'' I have actually done this once with no problem........

Be safe on the road my friends....
Thank a vet for your freedom ....
__________________
Seajay is offline   Reply With Quote
Old 10-10-2010, 03:41 AM   #19
Senior Member
 
Bushman512003's Avatar
 
Join Date: Jan 2004
Location: Wallaceburg,Ontario,Canada
Posts: 984
G S takes care of Me.Sounds like a fish is out of water to Me.I will trust G S I asked for a stop of junk mail and that was it all that I get is the mag.and a bill when time to renew. I can't understand where this crap comes from but they do work for Me.cheers Bushman
__________________
John&Jeannette Just enjoying life, camping, friends, sitting around the fire at night LOL life is good. Bye John the Bushman!! EH
Bushman512003 is offline   Reply With Quote
Old 10-12-2010, 07:06 AM   #20
sgb
Member
 
Join Date: Apr 2009
Posts: 33
About 6 months ago, we blew up a tire on the tow while on the Interstate on a Sunday afternoon, 50 miles form a large City; fortunately, we were just pulling in a rest area; no other damage done.
In 2 hrs, we had a new tire, replaced and ready to go; GS paid for everything except the new tire which is according to their agreement.
We are staying members.
__________________
sgb is offline   Reply With Quote
Old 10-12-2010, 03:28 PM   #21
Senior Member
 
puttin's Avatar
 
Winnebago Owners Club
Ford Super Duty Owner
Join Date: Dec 2009
Posts: 1,284
I should send this thread to them
__________________
puttin is offline   Reply With Quote
Old 10-12-2010, 04:09 PM   #22
Senior Member
 
dsbike's Avatar
 
Winnebago Owners Club
Join Date: Jan 2010
Location: Hampstead, NC
Posts: 1,391
I have used GS 3 times this past summer to tow my son & my daughters SUV. They sent the wrecker service as advertised. They did what thier contract states, they towed us as far as the nearest repair service was located. For my sons SUV this was Ok, we had it towed home, which was closer than the service garage. No questios asked by GS. Now for my daughter, she is away in college about 55 miles from home. I asked if they would tow the SUV to my house. 2 reasons, 1 I am a mechanic & I would be doing the repairs, 2 there was a spare vehicle there that she could use. They denied the tow to our home with out any other possibilities. They would only tow her 16 miles to the closest garage. We agreed and asked if they would drop the SUV at her home since it was 3 miles shorter. They agreed. Problem solved, I would fix it in her driveway. Well it turned out that I could not fix it there & called them back again after checking with some other towing service companies & found out the price it would cost me for the tow home, $230-$250. When I called GS back they said they would tow it to the nearest garage OR tow it to my house if I paid the difference. I agreed and paid $144 for the tow home. Now this is all in thier agreement & they did exactly what I contracted them to do last Feb when I signed up for thier service. I have no complaints for they did what we both agreed upon.

Now I will tell you why I am dropping GS and have already signed up with AAA Premier RV service. I had AAA Plus prior to buying my RV. I switched to GS because they offer unlimited mileage towing. But read the fine print, only to the nearest service garage. AAA will tow your vehicle up to the contracted distance no matter what, & you pay the mileage beyound that. I know this for a fact as I have had 2 vehicles towed 75+ miles when they could have towed them 5-10 miles to the nearest service garage. The AAA Premier RV will tow up to 200 miles. Yes the cost is more than GS or CN but in the long run I paid more with GS than I would have with AAA.

After researching all 3 of the major players here we decided to go back to AAA. To each thier own, I think they all do a great service & help us out when things are at thier worst. Just remeber to read the fine print on any of these contracts. So you will know what you are & are not covered for. With gods Blessings you may never need it, just another feel good insurance policy.
__________________
dsbike is offline   Reply With Quote
Old 10-12-2010, 04:16 PM   #23
Senior Member
 
OneRVer's Avatar
 
Triple E Owners Club
Join Date: Aug 2010
Location: Pacific Northwest
Posts: 723
The last week of August, this year, I had a flat. GS told me that they would not pay for the tire repair but would pay to have the flat removed and the spare tire installed. No problem.

The problem I have, here in the Pacific Northwest, is that GS has no contracts up here. So you have to wait for them to negotiate with someone, meanwhile you are sitting and waiting. I have called around and Coach-Net seems to be the one that the road side service's have contracts with. Next spring I will be switching to Coach-Net.
__________________
1997 Triple E Empress, Freightliner Chassis, CAT 3126 w/ 275 horse's.
MD 3600 Tranny, 2011 Ford Escape Hybrid w/Blue Ox tow bar and Roadmaster Base Plate.
Amsoil Synthetic Oil only for my baby.
OneRVer is offline   Reply With Quote
Old 10-12-2010, 04:55 PM   #24
Senior Member


 
National RV Owners Club
Freightliner Owners Club
Join Date: Oct 2002
Location: silverdale wa.
Posts: 1,040
Quote:
Originally Posted by OneRVer View Post
The last week of August, this year, I had a flat. GS told me that they would not pay for the tire repair but would pay to have the flat removed and the spare tire installed. No problem.

The problem I have, here in the Pacific Northwest, is that GS has no contracts up here. So you have to wait for them to negotiate with someone, meanwhile you are sitting and waiting. I have called around and Coach-Net seems to be the one that the road side service's have contracts with. Next spring I will be switching to Coach-Net.
I'm not sure where you live,but I would think that that's a pretty broad statement. I have GS and have NEVER had a problem getting a tow thru them.. Another fact is that they use the same call-out service as CN.Another fact,especially in our area,they ALL use the same tow companies.. I have had Chico towing come when I had AAA and when I used GS,also had Silverdale towing come for both..
I did have a problem with them once when I was in a cg and couldn't get my PSD Excursion started and called them for a start. They sent me a starter service with a battery jumper thingy,which didn't have enuff juice to kick over that big diesel. I called them back and they apologized for the problem and with-in 30 minutes,there was a tow truck at my site..The driver said that he had been detoured to my call as he was on his way to another one. Five minutes and he was outta there.
Not that I have to worry about it anymore,but doesn't AAA limit you to one vehicle per tow as against GS and CN which will tow your TV to a service center and your trailer to a cg? That and the fact that they were limiting you to three call outs a year and charging you a fee for the extras.
__________________
BIGDOG
'01 Tradewinds 7390 LTC
2011 Jeep Liberty
bigdog is offline   Reply With Quote
Old 10-12-2010, 05:17 PM   #25
Senior Member
 
OneRVer's Avatar
 
Triple E Owners Club
Join Date: Aug 2010
Location: Pacific Northwest
Posts: 723
I have had to call GS four times. Three out of the four I had to wait for them to negotiate a price. When I needed a tow truck it took from 8:00 am to 4:00 pm for the truck to get here. GS told me the truck was on its way three times before noon, once after noon. When the driver showed up I said you guys must be awfully busy. He said nope. Our company finally arrived at a price with GS at 12:30 pm. I ask the driver if they had a contract with anyone and his reply was Coach-Net. He also added that if GS had a contract, he would have been here by 9:00 am.

When I had my flat tire in Altho, Idaho, the operator told me they did not have a contract in that area and they would have to find someone that would come out. It did not take as long as the tow truck but I still had to wait for them to find someone. The tire repair man also said that they have a contract with Coach-Net.

I not saying that GS did not come through for me but I have had to wait while they negotiated.
__________________
1997 Triple E Empress, Freightliner Chassis, CAT 3126 w/ 275 horse's.
MD 3600 Tranny, 2011 Ford Escape Hybrid w/Blue Ox tow bar and Roadmaster Base Plate.
Amsoil Synthetic Oil only for my baby.
OneRVer is offline   Reply With Quote
Old 06-21-2015, 12:42 AM   #26
Junior Member
 
Join Date: Mar 2011
Posts: 1
GS Roadside Assistance fails again...

I have belonged to the GS Roadside Assistance for many years and every time I have tried to use them, they have either not been able to help me or sent a technician who caused more damage than the original problem. Most recently we hit a road hazard that ripped our exhaust system off from our motor home. There was no place to pull off I-82, so we limped to the next off ramp just past Yakima, WA and called. After waiting around for an hour or so, GS finally called back and said that he couldn't find anyone to help us. This was a Tuesday afternoon and plenty of businesses were open. I pushed for him to try harder, and he called back a short time later and said that the only person he could find wouldn't be able to help us until the next morning at 7am.

That was totally unsatisfactory, so I wired up what was left of the exhaust and limped back up the Interstate to Yakima (10 minutes away) and after my wife made two or three phone calls we had a shop owner tell us to bring it right in. He and his worker kept their shop open past closing and manufactured a replacement that was amazing. They couldn't tell from the original because it was too mangled, but they were amazing. Why can't Good Sam find these kind of people or direct us to them in an emergency instead of just doing nothing. I have had it with Good Sam and have found that I can do better on my own!
__________________
bcawley is offline   Reply With Quote
Old 06-21-2015, 05:40 AM   #27
Senior Member
 
TonyDi's Avatar


 
Join Date: Feb 2011
Location: Point Pleasant Beach, NJ
Posts: 10,442
I have been with Coach net for five years. I have used their services three times. Every time I've used them I've been more than happy.

I am insured with National Interstate and they provide us with Coach Net.
__________________
Tony & Ruth........... FMCA#F416727
Newmar Dutch Star 4320, Spartan MM Chassis, Cat C9, Jeep Grand Cherokee Hemi, Blue Ox Aventa LX, and Brake Buddy. TST 507 TPMS
TonyDi is online now   Reply With Quote
Old 06-21-2015, 06:13 AM   #28
Junior Member
 
Join Date: Sep 2014
Location: Belmar, NJ
Posts: 13
I've used Good Sam 4 times in 5 years on my cars only. No issues at all. They also cover all vehicles I own and all drivers.
__________________

__________________
Dacar is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Good Sam ERS - First time user and issue Racedog iRV2.com General Discussion 43 03-10-2011 05:40 PM
Good Sam ERS K-Star Travel Trailer Discussion 8 05-16-2010 12:14 AM
Good Sam Extended service Mortgagehomes MH-General Discussions & Problems 19 10-20-2009 09:00 AM
Good Sam Cell Phones?? Dogleg Technology: Internet, TV, Satellite, Cell Phones, etc. 1 07-11-2007 01:22 PM
THANK YOU Good Sam ERS Tincup Class A Motorhome Discussions 2 10-16-2006 12:28 PM

» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 10:45 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.