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Old 07-23-2016, 07:20 AM   #1
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RussM311's Avatar
LA Gulf Coast Campers
Join Date: May 2013
Location: Bossier City, LA
Posts: 170
Dometic awning not fully retracting

Tried to retract the awning last night, and all was well until it stopped 2 inches short of closed. Ran it back out a few times and tried to close, but had the same result. The awning is a Dometic Weather Pro Power Awning, and has been used very little.

I turned off the wind sensor, but no change. I went up on top of the MH to make sure there was no obstruction....nothing apparent.

Any ideas on how to get it closed?

If I can't get it closed, can I strap the arms closed and still travel without having to worry about wind unwrapping the awning?

Thanks and safe travels....

John (Rusty) & Jessica + Sarge $ Rufus
2013 Newmar Canyon Star 3953
2014 Honda CRV
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Old 07-23-2016, 08:16 AM   #2
SSTraveler's Avatar
Join Date: Mar 2016
Location: SC
Posts: 99
Here is a link that might help A & E Weather Pro Power Awning retracting problem. Also here are some different manuals that may help you trouble shoot. There is also a manual retract procedure that you can use to get your awning closed.
Attached Files
File Type: pdf 39ddef5d-f22c-400b-a781-ccd9b38c2008 users guide weather pro.pdf (73.8 KB, 23 views)
File Type: pdf AwningManual.pdf (330.8 KB, 20 views)
File Type: pdf SS2013DMWPRO.pdf (822.4 KB, 16 views)
File Type: pdf weatherpronew.pdf (148.5 KB, 15 views)

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Old 07-24-2016, 07:20 PM   #3
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LA Gulf Coast Campers
Join Date: May 2013
Location: Bossier City, LA
Posts: 170
Thanks SST...... after several more attempts, I had the DW push in on one side and I pushed the other while pushing the closed button on the remote control. The roller closed completely and locked. Not sure what is causing the roller to not close it without assistance, but I feel a trip to the RV technician may be in the near future.

Thanks again for your input...safe travels to you and yours..

John (Rusty) & Jessica + Sarge $ Rufus
2013 Newmar Canyon Star 3953
2014 Honda CRV
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awning, dometic

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