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Old 05-24-2006, 02:14 PM   #29
Junior Member
Join Date: Oct 2005
Location: ALABAMA
Posts: 7
I have a 2005 Itasca Suncruiser 37B.
My awning is also pretty much horizontal (no slope) when extended. Had it in an independent repair shop today and he called Dometic. Their conlusion is that there are two different models. One with long mounting arms and one with short arms. He said it was due to the mouting height on the newer tall motor homes.
The Dometic rep said that Winnebago installed the short arms when they should have installed the one with the longer arms because the mounting height of the roller is higher.
This is a Winnebago deficiency so I spoke to them. The Winnebago rep was clueless. So I will have to continue up the food chain to get to someone who can/will do something to get the correct mounting arms sent to me.
Good luck!

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Ding-a-ling:
Tom N, Reading about your awning valance blowing up onto the awning just as our does makes me think our 38Rs went down the assembly line one after the other. Or do all 38R models have the same quirks about them? Anyhow, my awning and wind sensor also work as advertised. Only, when there is a gusty breeze from the side and not enough to cause it to roll up, the air piles up under the awning and causes it to float up and down, both the arms and fabric. I have already disabled the retract mechanism and tied the ends to the ground, even during rain, pulling the spring-loaded end down as you would a regular awning, so water drains off. I'm concerned though, that too much of that might compress the spring and cause it not to dump normally.

For how identical our Suncruisers are, I hope we're not in the same campground at the same time - might not know whos MH I'm entering. I'll bet your door keys even fit my locks.

If you have the RestEasy sofa instead of the J-Lounge then we are identical twins!

Happy Trails </div></BLOCKQUOTE>

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Old 05-24-2006, 11:48 PM   #30
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KDUNN, welcome to iRV2.com. We are glad to have you join us here and lood forward to reading of your adventures and experiences. Good luck with getting the awnning straightened out. I am sure Winnebago will take care of the situation. They usually always do. Take care and let us know the outcome.

Mike, RVIA & RVSA Certified Master RV Technician
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