Go Back   iRV2 Forums > MOTORHOME FORUMS > MH-General Discussions & Problems
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 11-30-2006, 11:35 AM   #1
Junior Member
 
Join Date: Nov 2006
Posts: 2
We had a breakdown in Gallup New Mexico that resulted in the driveline breaking off the rig. Also damaged is the transmission and engine which both need to be replaced. Our extended warranty provider Western General is denying our claim stating that because part of the driveline cannot be found that they are unable to determine cause of damage. Any suggestions to remedy this solution.
__________________

__________________
kide is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 11-30-2006, 11:35 AM   #2
Junior Member
 
Join Date: Nov 2006
Posts: 2
We had a breakdown in Gallup New Mexico that resulted in the driveline breaking off the rig. Also damaged is the transmission and engine which both need to be replaced. Our extended warranty provider Western General is denying our claim stating that because part of the driveline cannot be found that they are unable to determine cause of damage. Any suggestions to remedy this solution.
__________________

__________________
kide is offline   Reply With Quote
Old 11-30-2006, 12:08 PM   #3
Member
 
Join Date: Aug 2005
Posts: 88
First, ask to speak to a supervisory level person and get their response after reviewing details of the incident.
Be sure to get a name and spelling of that name plus their job title.
Then contact a lawyer and sue. I am sure a lawyer can get everything resolved. The insurance company is simply trying to avoid their obligations. Ask to see specifically in the coverage policy where is covers roadside loss of parts negating their liability.
Go after them. We motor home owners pay big bucks for the units and insurance and warranty coverage. We deserve better treatment, but I guess all too often the only way to get it is through legal action. Katrina victims have found the same sort of behavior exhibited by many homeowner insurers.
__________________
KTYSTR is offline   Reply With Quote
Old 11-30-2006, 12:25 PM   #4
Administrator in Memoriam
 
Hitchhiker's Avatar


 
Appalachian Campers
Join Date: Jan 2000
Location: Buladean, NC
Posts: 8,127
Hello "kide",

Welcome to iRV2, we're really glad to have you here as a new member and are looking forward to reading your posts about your RVing experiences and adventures. I'm sorry about your difficulties with Western General, perhaps an escalation up the chain of command will provide some better results.

You'll find a great bunch of folks on this site who are very knowledgeable of RVing, the rigs we use, and the places we go in them. Hopefully, you'll get some good suggestions from them.

It'd seem to me that if the drive shaft separated from the motorhome, about the only cause of failure that'd create that would be a bad universal joint. Surely if the U-joint separated, the other half would still be either attached to the axle yoke or the transmission tail shaft and they could look at that part of it. Perhaps it's not that simple though.

As you'll see, our members are eager to help and share their knowledge and experiences with others.

Again, welcome to iRV2, we're glad you joined and good luck with your claim.
__________________
'11 GMC Acadia SLT AWD
'11 GMC Sierra 1500 4x4 Extended Cab
Hitchhiker is offline   Reply With Quote
Old 11-30-2006, 12:42 PM   #5
Senior Member
 
Wallaby Dan's Avatar
 
Vintage RV Owners Club
Join Date: Jun 2006
Location: Texas
Posts: 2,212
Hi Kide,Welcome to the forum. Sorry to hear about your trouble. I beleave that KTYSTR maybe right. Its a sad thing but many times even on new units with the new factory it has to be settled in court. Hope things turn out well and you can get on the road again.
__________________
1991 1500 Chevy Pickup
1994 5th wheel 30 foot trailer
I'm lost. I've gone to look for me. If I should return before I get back, please ask me to wait.
Wallaby Dan is offline   Reply With Quote
Old 11-30-2006, 05:09 PM   #6
JRP
Member
 
Join Date: Jun 2005
Location: SD, NM
Posts: 97
Consumers Union/Consumer Reports recently released a thorough multi year, multi product report on extended warranties. Not specifically RV, but overall general consumer products, they are recommending consumers refuse to purchase extended warraties, as they found that over 90% result in losses to consumer and extra profit to the seller.

Jim
__________________
JRP is offline   Reply With Quote
Old 11-30-2006, 05:34 PM   #7
Senior Member
 
Kazoo Tom's Avatar
 
Join Date: Feb 2006
Location: Kalamazoo, Michigan
Posts: 1,182
I am one of those people that believes that the extended warranties are a waste of money for most. Although it seems that yours should more than pay for itself in this situation.

Continue to go up the line with their chain of command, and document each and every contact. There are also dispute resolution services available through Motorhome magazine and others, can't hurt to give them a try. Read your contract very carefully to locate all the exclusions, and the very specific methods of filing your claim.

With the amount of loss you are facing, it might be wise to contact an attorney sooner rather than later in this process.
__________________
Tom and Barb
'07 Winnebago Voyage 35L
Workhorse W22 chassis FMCA 219315
Kazoo Tom is offline   Reply With Quote
Old 11-30-2006, 06:01 PM   #8
Senior Member
 
Toby's Avatar
 
Join Date: Oct 2004
Location: Tallahassee
Posts: 521
Kide
Good luck. I do not believe the folks at the other end of the phone line are insurance adjusters. I think they are just clerks and operate on the basis that the worst that can happen is that they end up paying the claim if you hire an atty and win in a court. So what do they have to lose. If you can get an atty to handle for you, most want money up front in these kind of cases, I believe. You also have to hire an expert and etc,,lot of money up front and these people know it. You could call the State Insurance Department and report them and maybe get them to help. However if they are in a different state than you, again good luck. I do not think your State Atty General will help. Thats why extended warranties are a rip-off IMHO. s/Toby
__________________
2006 Holiday Rambler Ambassador 38PDQ
Click on SHIP to enlarge CGC Sagebrush
Toby is offline   Reply With Quote
Old 12-01-2006, 12:41 AM   #9
Community Moderator
 
RV Wizard's Avatar


 
Country Coach Owners Club
Appalachian Campers
Gulf Streamers Club
Join Date: Mar 2000
Location: Chattanooga, Tn.
Posts: 12,062
kide, welcome to our website and forum; only wish it were under more gentler circumstances. I agree with getting legal representation to help solve the issue of your claim. It is unfortunate that you have to resort to this method but it is what it is. Good luck and keep us posted as to the progress made.
__________________
Mike, RVIA & RVSA Certified Master RV Technician
Amy, Dr. Assistant - Roxie & Mei Ling, four legs each
2000 Gulf Stream Scenic Cruiser 450 hp & 1330# torque
06 Saturn Vue, 06 Chevy Z71 4x4 & 2014 Corvette Z51 M7
RV Wizard is offline   Reply With Quote
Old 12-01-2006, 08:20 PM   #10
Moderator Emeritus


 
Monaco Owners Club
Excel Owners Club
Join Date: Nov 2006
Location: Hangin' with Sacs and the Pins
Posts: 9,413
Kide- There is some great info from the members above- IMPORTANT - to get everyone's name AND EMPLOYEE # plus note what time and day you talked to them...
Another option instead of an Attorney is to write (or email)the 'Hotline' column at Motorhome magazine. I have not dealt with them forst hand- but they seem to help out.

JRP- the last time I read Consumer Reports on extended coverages - they reccomended buying the manufacturer's extended coverage if you bought any. Can you email me the article? I am curious if that is what they still say.

Kide- Good Luck with your claim..you should be able to get the claim paid - make sure when you talk to the supervisor that you point out you had NO way to get the part without RISKING your life - which means they could be paying out a HUGE CLAIM to your widow ..which do they prefer...
__________________
MM
*MonacoMama with the 2 Pins & SacsTC Nearby*
*2007 Monaco Diplomat 40' SFT<>2006 Chevy VortecMax Toad<>2006 Buick Lucerne Leading the Way*
MonacoMama is offline   Reply With Quote
Old 12-02-2006, 02:46 PM   #11
Senior Member
 
National RV Owners Club
Join Date: Feb 2004
Location: Fulltiming Around the USA
Posts: 110
<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by MonacoMama:
...Another option instead of an Attorney is to write (or email)the 'Hotline' column at Motorhome magazine... </div></BLOCKQUOTE>

Good idea, and same for Good Sam and FMCA if you're a member of either or both (or even if you're not, what can it hurt).

Also contact the Attorney General in your home state, and in the state where the extended warranty company is headquartered.

Mac
__________________

__________________
Mac & Chris McClellan www.MacAndChris.com
2001 National Islander, 330 Cummins
Mac and Chris is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Extended Warranty wahlfamily iRV2.com General Discussion 8 11-24-2008 06:33 AM
Opinion on"WARRANTY EXPERTS" Extended Warranty Retired Enforcer iRV2.com General Discussion 6 11-13-2008 03:33 AM
Extended Warranty BraggSurvivor Monaco Owner's Forum 7 06-27-2008 08:22 AM
Warranty denial? MT Fleetwood Products Owner's Forum 7 11-13-2006 10:40 AM
Extended Warranty Denial of Claim New Member Check-In 10 12-31-1969 07:00 PM

» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 11:33 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.