Originally Posted by jlyon69
Thanks guys.... Called them and he led me too the ground switch up top. Cleaned up the contacts and all is well again.
Isn't their support amazing? I recently purchased a 13 year old motorhome with a Fantastic Fan. It looked pretty rough and the gears in the motor that raises and closes the cover were stripped so when I bought the MH I had figured I'd need to buy a new $250 fan and spend half a day putting it in. After reading this forum, I gave Fantastic Fan a call. The customer service gentleman immediately diagnosed the problem, explained in detail how to fix it, and got an IMPROVED replacement part in my hands the next day. I only paid $13 for shipping and it took me less than an hour to fix. A little cleaning and the fan looked good as new. I never expected that kind of support for a broken part in a used RV but I'll certainly look for Fantastic Fans in the future.