Go Back   iRV2 Forums > MOTORHOME FORUMS > MH-General Discussions & Problems
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
Thread Tools Search this Thread Display Modes
Old 04-01-2013, 06:22 PM   #1
Join Date: Jan 2013
Posts: 39
Finding good service for your RV

Hello Everyone,

I was wondering if you all could give me some insight on RV service. I would like to buy a Motorhome and have it serviced locally. I currently have a popup and when I need service, I bring it locally to my dealer where I bought it. They are very good, so I stay loyale to them, I buy most all of the accessories from them off their showroom floor as well. This dealer only sell trailers however.

There are several dealers around me, but the likelihood of them having the Motorhome I am looking for is slim. I also may go 1-2 year used, so in the end I forsee buying the RV from some place or individual based on the deal, then needing to find service from some place good as local as possible based on convenience.

So my question is, is it possible to find good service even if you didn't buy the RV there? Am I over thinking this? I just want good work done and don't mind paying for it, but I am not sure how it works in the RV world.


Ted S. is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 04-01-2013, 07:04 PM   #2
Senior Member
docj's Avatar
Official iRV2 Sponsor
Join Date: May 2011
Posts: 4,075
You don't say what kind of motorhome you are considering buying, but I view RV dealers as being the last places I want to take mine unless there is no other choice. When I had my E-450-based Class C I always took it to my Ford dealer when it needed any form of mechanical service. Now that I have a DP I take it to a CAT dealer or to a regional truck center. IMHO top-notch diesel mechanics aren't hanging around RV dealers waiting to service the few DPs that drop by. I do use RV places if the problem is truly an RV-specific issue, but there aren't really many of those outside of heating and cooling systems or appliances.

Joel Weiss--WiFiRanger RV Ambassador
RVParkReviews administrator
2000 40' Beaver Patriot Thunder Princeton CAT C-12
docj is online now   Reply With Quote
Old 04-01-2013, 07:25 PM   #3
Join Date: May 2011
Location: Indiana
Posts: 92
Not sure where your from but I have a great resource for repairs where I am at.
No dealers for me, just a great RV repair place that i can trust.
Keep looking , they are out there.
Scotter is offline   Reply With Quote
Old 04-01-2013, 07:39 PM   #4
Join Date: Jan 2013
Posts: 39
I'm considering a Winnebego Class C, I am in the Boston, MA area. I believe I can get the chassis serviced pretty easily, it's the coach or box I am concerned with. So there are independent RV shops that don't sell RVs?
Ted S. is offline   Reply With Quote
Old 04-01-2013, 07:43 PM   #5
Senior Member
denochs's Avatar
Fleetwood Owners Club
Join Date: Oct 2009
Location: North Carolina
Posts: 702
RV dealerships are typically charging 100+ per hour now days. And my experience has been that they have 10 dollar per hour people working on them.

I would recommend using chassis dealers to service the drive trane and independent rv repair shops or individuals to handle the truly rv system repairs when they are not proprietary.

David & Gail Salisbury, NC
2003 American Eagle 42'
denochs is offline   Reply With Quote
Old 04-01-2013, 08:11 PM   #6
Senior Member
Mr_D's Avatar
Winnebago Owners Club
Solo Rvers Club
iRV2 No Limits Club
Join Date: May 2011
Location: Vancouver, WA
Posts: 31,303
I worked part time for a local independent shop. They charge $120+ an hour. I had them do my awning replacement (insurance paid). They left one docking light hanging by it's wires and the off side furnace cover just barely attached, all four screws hand tight. No idea why it was taken off since they had no business workign on that side.
Anyway I don't recommend them to anyone!
In fact, I do my own repairs, just because of the lousy service that you get at most places. I know I can do as well as the shops, for MUCH less. If it's wrong (and it almost never is) at least it's my fault and I won't make that mistake again!
2009 45' Magna 630 w/Cummins ISX 650 HP/1950 Lbs Ft
Charter Good Sam Lifetime Member, FMCA, SKP
RV'ing since 1957, NRA Benefactor Life, towing '14 CR-V
Mr_D is online now   Reply With Quote
Old 04-02-2013, 11:43 AM   #7
Senior Member
csrrsr's Avatar
Freightliner Owners Club
Join Date: Jan 2013
Location: Spokane, WA
Posts: 692
After purchasing our DP I found looking for good shops is as hard as looking for good used coaches. They are out there. Ask around at your local CG's and auto repair shops. There's always someone who knows somebody from somewhere that does a good job.
02 Fleetwood Discovery 37U, 330 Cat pulling a 2006 diesel Liberty..or..2011 4dr Wrangler..or..20' Lund Salmon/Halibut Hunter
csrrsr is offline   Reply With Quote
Old 04-02-2013, 12:19 PM   #8
Senior Member
WeatherTodd's Avatar
Monaco Owners Club
Workhorse Chassis Owner
Join Date: Nov 2009
Location: FL
Posts: 1,342
Originally Posted by Ted S. View Post
So my question is, is it possible to find good service even if you didn't buy the RV there? Am I over thinking this? I just want good work done and don't mind paying for it, but I am not sure how it works in the RV world.

yes you are overthinking it. Pull into a shop with an RV... they see $$$$.
You being loyal probably wont save you much unless the business is small enough for you to make an impression.
WeatherTodd is offline   Reply With Quote
Old 04-02-2013, 12:40 PM   #9
Senior Member
MandG-Fun's Avatar
Monaco Owners Club
Join Date: Oct 2012
Location: Westcliffe, CO
Posts: 876

I've had good luck locating reputable shops here: RV Service Reviews. It will at least give you a place to start with the ability to look at customer feedback. I always take feedback with a bit of a grain of salt and do some further research on the shop.

Happy hunting...
Glenn & Mary
2000 Monaco Dynasty 34 York / 2015 Jeep Grand Cherokee Diesel
MandG-Fun is offline   Reply With Quote
Old 04-02-2013, 04:31 PM   #10
Senior Member
Go Dawgs's Avatar
Join Date: Mar 2011
Location: Kent, WA
Posts: 1,062
As for the chassis any good local auto or truck repair shop can do the work. I have a local mechanic who handles all my engine and chassis needs. If it's something he doesn't do then I take it to a specialist for that item. I made the mistake 3 years ago of taking my MH to a mechanic who only works on MH and at $110 per hour it got expensive. As for the MH itself there isn't much that most of us DIYer's can't do ourselves. If it's something I can't do then I take it to a place locally.
2017 Grand Design Reflection 303 RLS
2004 Ford F350 Lariat 4x4 Dually
Go Dawgs is offline   Reply With Quote
Old 04-02-2013, 06:58 PM   #11
Join Date: Jan 2013
Posts: 39
So I am liking the way this is playing out. I feel like I don't need to buy local, I could buy a good used RV and find service. I think I could get through most repairs myself, except when it gets into deep electronics and mechanicals.
Ted S. is offline   Reply With Quote
Old 04-10-2013, 01:58 PM   #12
Senior Member
UsualSuspect's Avatar
Fleetwood Owners Club
Join Date: Feb 2008
Location: California
Posts: 611
If you are not buying new, I would go where you get the best deal. Used units are always sold "As is, No Warranty", so your repairs will be out of pocket unless you buy an aftermarket insurance policy at the point of sale. An aftermarket insurance policy, aka warranty, can be done by almost anyplace, most anywhere. If you are buying new, depends on the savings.

2007 Fleetwood Excursion 40E
2007 Chev Classic CC LB D/A - Toad
2013 Jeep Sahara Unlimited - Backup Toad
UsualSuspect is offline   Reply With Quote


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off

» Featured Campgrounds

Reviews provided by

Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 04:25 PM.

Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2018, vBulletin Solutions, Inc.