Flood: not 100% sure what happened

[pdq_bc]

Flood: not sure what happened

the motorhome (2009 Itasca Suncruiser 35P) is new; this weekend was trip #5 – and all previous trips have been uneventful - with things working as one would expect things to work

A week ago Friday, we dropped of the motorhome at the dealer. This was an appointment we previously made to address a number of deficiencies. One of the deficiencies was a "popping" noise from the floor outside the bathroom. Them this past Friday we picked up the motorhome, as the dealer had completed the deficiencies. The popping noise, according to the dealer, was that the wall was not secured to the floor. They noted they corrected this deficiency

And so, with all in order, we were off for the weekend to a nearby state park....

Saturday (yesterday) afternoon, we ran the washing machine (which is a pinnacle; a washer /dryer combo unit). At the end of the wash cycle, the clothes were very wet - like the unit had not completed the final spin cycle. For some reason, I went outside and notice there was water all over the pad at our site. The basement compartment to the left of the door (where the water pump is located, had lots of water in it. there was water dripping from various places. There was no water inside the unit (I checked the floor in various areas) nor was there water under the washer itself (I checked with the flashlight).

So, my thinking is that in the repair of the "popping" noise and the fix of the loose wall, that a hose was ruptured: this creating this flood. That said, not 100% sure what happened and I am wondering;
- DOES THIS MAKE SENSE?
- IS THERE ANOTHER EXPLANATION?

Thanks everyone - I really appreciate your experiences and the sharing with folks like me who are so new to these things!

regards, pdq
(peter)

[RVThere]

Did the water on the pad look soapy or clean? That would indicate if it was a supply pipe or a drain pipe.

Is the water ONLY leaking when the washer is running?

Is grey water still coming out of your sewer drain when the washer runs through a cycle?

I'm guessing that they ruptured a drain pipe when they 'fixed' the wall. But what doesn't make sense is why the clothes are still wet.

[paz]

Is your gray tank drain valve open? Did you get any water backing up into the shower? The gray tank may have overflowed. The vent pipes for the holding tanks are not necessarily that well sealed and will sometimes leak if the tank fills completely.

Regarding the washer not going into the spin cycle, our Splendide washer/dryer will not spin if it doesn't drain completely, and a full gray tank would keep it from draining completely.

If the drain is open and not plugged, then maybe the dealer drilled into a pipe as others have said.

[pdq_bc]

Quote:

Originally Posted by RVThere Did the water on the pad look soapy or clean? That would indicate if it was a supply pipe or a drain pipe.

clean - but the washer uses VERY little soap

Quote:

Originally Posted by RVThere Is the water ONLY leaking when the washer is running?

Yes

Quote:

Originally Posted by RVThere Is grey water still coming out of your sewer drain when the washer runs through a cycle?

did not check

Quote:

Originally Posted by RVThere I'm guessing that they ruptured a drain pipe when they 'fixed' the wall. But what doesn't make sense is why the clothes are still wet.

Yes - odd part of all this to me too!

Thanks
peter

[pdq_bc]

Quote:

Originally Posted by paz Is your gray tank drain valve open?

No

Quote:

Originally Posted by paz Did you get any water backing up into the shower?

No

Quote:

Originally Posted by paz The gray tank may have overflowed.

No - was 1/2 full - based on the indicator light

Quote:

Originally Posted by paz The vent pipes for the holding tanks are not necessarily that well sealed and will sometimes leak if the tank fills completely.

This, I did not know - thanks for this info

Quote:

Originally Posted by paz Regarding the washer not going into the spin cycle, our Splendide washer/dryer will not spin if it doesn't drain completely, and a full gray tank would keep it from draining completely.

This, as well, I did not know - thanks for this info

Thank you!
peter

[pdq_bc]

UPDATE:
I spoke with the service manager. They found that the hose to the ice maker was disconnected - and there appeared to be 'fresh' water having run down the back of the fridge. He believes this is the reason for "the flood".

I still can't figure the soaking wet clothes....

NEXT:
we pick up the motorhome Saturday and are of for a week and will get to test it all out!

thanks everyone
peter

[adj]

With regard to the wet clothing--check the drain trap at the bottom of the washer to make sure it is not clogged.

Does your dryer cycle work? If not, it could also be the pressure switch.

[EngineerMike]

I suggest running a load of washing before leaving the service facility. If the outfit was doing a great (or maybe even a good) job, they woulda done this themselves to check their work. Cuzzzz....
If the washer isn't working correctly, re-attaching a fridge water line won't fix the washer.

[max49]

"So, my thinking is that in the repair of the "popping" noise and the fix of the loose wall, that a hose was ruptured: this creating this flood. That said, not 100% sure what happened and I am wondering;
- DOES THIS MAKE SENSE? "

Oh yes, in fact if they fixed 1 thing and only broke 1 other thing, that's better than some shops.

[pdq_bc]

Quote:

Originally Posted by EngineerMike I suggest running a load of washing before leaving the service facility. If the outfit was doing a great (or maybe even a good) job, they woulda done this themselves to check their work.

Good point!
the service manager informed he they did a test three times - no water anywhere.

we get the motorhome Saturday - and we are off for a week. For sure we will get to "test" it all.

peter