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Old 03-01-2012, 08:53 PM   #29
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Quote:
Originally Posted by BigSkyBob
How do you get by without using the inverter when hooked to shore power? If I pull both of the breakers on my Magnum inverter I lose all 115VAC in the coach. If I turn off the inverter at the remote EMS panel same thing happens.
I guess it all depends on how the coach manufacturer wired it. My microwave & entertainment center doesn't work, but I still have power to my EMS, the fridge, four of my outlets and all of my 12V lighting.

Craig
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Old 03-01-2012, 09:51 PM   #30
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Craig hang onto that Xantrex.
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Old 03-16-2012, 12:04 PM   #31
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UPDATE:

Quote:
Originally Posted by Ragingbull View Post
Craig hang onto that Xantrex.
I wish I had!

I decided to have my new Magnum inverter/charger professionally installed. I'm glad I did now. Allow me to explain.

I am currently sitting at the RV repair center that I use. The tech pulled my Xantrex out and began to install the Magnum MS-2012, when he asked me if I had a separate breaker sub panel in the coach. I wasn't sure what he was talking about, so I showed him the only breaker panel that I have. I do not have a sub panel, which is a problem. Here's why.....my Xantrex Freedom 458 had it's own 15 and 20 amp breakers. The Magnum that I purchased does not. I called Magnum tech support and asked why my MS-2012 does not have breakers. I was told that some models do and some don't. He said I needed to specify this when ordering. This infuriates me....I spoke to Magnum tech support BEFORE I ordered my unit from an online dealer. I told the tech exactly what I was replacing, a Xantrex Freedom 458. They made no mention that I might need a unit with breakers. They guy I initially spoke with did tell me that he use to work for Xantrex, so you would think he would have had the knowledge to ask me about the breakers when I inquired.

Now the repair shop is going to have to install a separate sub panel, of course at the rate of $125 an hour. I'm sorry, but this in inexcusable. Magnum should have done their job and made sure I got the right inverter/charger. The statement that their tech support is the best in the business is a load. To make matters worse for consumers like me who don't know any better, NONE of the online dealers I browsed listed more than one model of the MS-2012, or advised about the possibility of needing a model with internal breakers.

My RV tech said I should have stayed with a Xantrex. He admitted they are not built as well as a Magnum, but said they are just fine and they offer more bang for the buck.

As you can tell, I'm beyond upset right now. I'm typing this with my iPad while I sit in the repair shop waiting room.

Thanks for letting me vent....

Craig
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