Suzloo, welcome to our website and forum. We will nend to know more info; is mfg. and model will help us tell you where the disconnect is exactly. It should be around the entrance door area.
Mike, RVIA & RVSA Certified Master RV Technician
Amy, Dr. Assistant - Roxie & Mei Ling, four legs each
2000 Gulf Stream Scenic Cruiser 450 hp & 1330# torque
06 Saturn Vue, 06 Chevy Z71 4x4 & 2014 Corvette Z51 M7