totryitall2x, welcome to iRV2.com. We are glad to have you join us here and we look forward to reading of your adventures and experiences. Do you have and know how to use a volt and ohm meter? Check to be sure you have voltage feeding the unit and the remote control wiring. Also be sure you have a good ground connection. Let us know what you find.
Mike, RVIA & RVSA Certified Master RV Technician
Amy, Dr. Assistant - Roxie & Mei Ling, four legs each
2000 Gulf Stream Scenic Cruiser 450 hp & 1330# torque
06 Saturn Vue, 06 Chevy Z71 4x4 & 2014 Corvette Z51 M7