Go Back   iRV2 Forums > MOTORHOME FORUMS > MH-General Discussions & Problems
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 11-06-2013, 08:37 AM   #15
Senior Member
 
tedgard01's Avatar


 
Carolina Campers
Join Date: Feb 2013
Location: Winston Salem, NC
Posts: 3,014
Quote:
Originally Posted by BobGed View Post
If even just for comparison purposes you might want to give Wholesale Warranties a call RV Extended Warranty Coverage, RV Warranty Specialists - Wholesale Warranties for RV Repair
Thanks.
__________________

__________________
tedgard01 is online now   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 11-06-2013, 10:14 PM   #16
Senior Member
 
Ray,IN's Avatar
 
Join Date: Aug 2001
Location: North America somewhere
Posts: 13,713
Quote:
Originally Posted by BobGed View Post
If even just for comparison purposes you might want to give Wholesale Warranties a call RV Extended Warranty Coverage, RV Warranty Specialists - Wholesale Warranties for RV Repair
When I received my quote from them it was about $700 less than Good Sam but had a $500 deductible, my Good Sam policy is 0 deductible at Camping World and $50 deductible elsewhere-but my policy from GS is with a MH purchase at CW only, were it not for that I would have went with wholesalewarrantees.com
__________________

__________________
2000 Winnebago Ultimate Freedom USQ40JD, ISC 8.3 Cummins 350, Spartan MM Chassis. USA 1SG, retired;PPA,Good Sam Life member,FMCA."We the people are the rightful masters of both the Congress and the Courts - not to overthrow the Constitution but to overthrow men who pervert the Constitution. "Abraham Lincoln"
Ray,IN is offline   Reply With Quote
Old 11-10-2013, 05:18 AM   #17
Senior Member
 
SuperGewl's Avatar
 
Winnebago Owners Club
Ford Super Duty Owner
Join Date: Aug 2004
Location: Oregon
Posts: 1,782
Hey TedGard01 what year make an model MH are you looking at?? That does make a difference in how much they charge. I bought an 2003 Itasca Suncruiser with 53K on it and it cost me about $1800 yr. I now have a 2014 Sunstar and it cost about $400 a year for the first 5years.
Now on the 2003 I paid extra for the coverage of the Engine due to mileage and I also paid for the tire warranty. The 2014 automatically covers the engine and I paid extra for the tires. I plan on taking some long highway trips and don't feel like paying the $600 + for a tire if onw goes.

In other words, if it's new the price is cheaper, if it has a lot of miles, non diesel then it cost a lot more.
__________________
Retired Navy Submariner
2014 Itasca Sunstar 35F; 5 Star tuned; 2014 Jeep Cherokee TrailHawk
SuperGewl is offline   Reply With Quote
Old 11-10-2013, 09:11 AM   #18
Senior Member
 
Dmorgan6375's Avatar
 
Join Date: May 2013
Location: Unionville, Tenn.
Posts: 3,543
Quote:
Originally Posted by tedgard01 View Post
I pulled a quote. Very pricy. It looks to me that they exclude coverage from almost everything.....

Does any one want to share some true life examples of what was covered while being covered by their Good Sam's extended warranty? What was the process like and how was the service?
I have their best plan on a Class a Gas MH and i'm still on the fence as to how well it works. So far, every time we have taken it in for an issue the plan hasn't covered squat. And of course their response is always, it wasn't broke or it worked good for us. I "Will" keep you posted on this topic as i'm taking it in Monday (Holiday no less) to get it inspected for my new tag renewal and there is a ABS lite on and has been on since day one. Something will have to done with it and we have it documented about said lite so they can't cover it up. Bottom Line, it has to broke. and/or don't work any more be fore they replace it! Have a Great Day Y'all.
__________________
Douglas M. Morgan RVM96
04 Dolphin 6375 LX W-24 Chassis #434136
"The Journey is our Destination" Unionville, Tn.
Dmorgan6375 is offline   Reply With Quote
Old 11-12-2013, 01:33 PM   #19
Junior Member
 
Join Date: Oct 2013
Posts: 1
Cw extended warranty

I also have camping world extended warranty now for three years, and they have been excellent as for service. I had three injectors replaced, and a inverter, with 500$ deductible they have been a blessing.
__________________
alfa1 is offline   Reply With Quote
Old 11-13-2013, 06:46 AM   #20
Senior Member
 
Dmorgan6375's Avatar
 
Join Date: May 2013
Location: Unionville, Tenn.
Posts: 3,543
Quote:
Originally Posted by Dmorgan6375 View Post
I have their best plan on a Class a Gas MH and i'm still on the fence as to how well it works. So far, every time we have taken it in for an issue the plan hasn't covered squat. And of course their response is always, it wasn't broke or it worked good for us. I "Will" keep you posted on this topic as i'm taking it in Monday (Holiday no less) to get it inspected for my new tag renewal and there is a ABS lite on and has been on since day one. Something will have to done with it and we have it documented about said lite so they can't cover it up. Bottom Line, it has to broke. and/or don't work any more be fore they replace it! Have a Great Day Y'all.
Heres an up-date on what was posted a day or two ago wanting to know about their extended service plan. For the very first time it came to work somewhat in my favor today. Bottom line, it has to be broke in order for them to cover the repair. But , if its a normal service item, belts, hoses, oil, light bulbs ect, forget it. My case tag lights were out and it was broken wiring. It cover the repairs as to the labor, but not the bulbs themselves. I hope this finds the right guy and is of some help. Please feel free to ask any questions about the service agreement or their service in general. My deductable has always been $50. as long as i bring it back to them for work. Otherwise it's $100.00 if i were to take it anywhere else.
__________________
Douglas M. Morgan RVM96
04 Dolphin 6375 LX W-24 Chassis #434136
"The Journey is our Destination" Unionville, Tn.
Dmorgan6375 is offline   Reply With Quote
Old 11-20-2013, 06:43 PM   #21
Senior Member
 
TBS-POPS's Avatar
 
Join Date: Nov 2013
Location: Valley Springs, Ca
Posts: 368
Quote:
Originally Posted by tedgard01 View Post

Term: 1 Year $500 Deductible, Tires coverage, and Extended Seals And Gaskets Total: $1,709.28

That breaks down to $1,347.83 for the policy and $117.44 for tire coverage (no deductible), and $244.01 for the seals and gaskets.
.
we just did this and ours was the same.
__________________
2018 Vilano 375FL
2017 F-350 CC DRW 6.7
TBS-POPS is offline   Reply With Quote
Old 11-23-2013, 01:03 PM   #22
Senior Member
 
Ray,IN's Avatar
 
Join Date: Aug 2001
Location: North America somewhere
Posts: 13,713
Just received a phone call from Camping World service desk. Good Sam service contract company approved all our MH repairs. We retrieve it Monday, our cost $0 deductible, total bill to service contract company $3,786. The two outside, remote,heated, rear-view mirrors were $1,300 ea. We are 7 months into the 3-year contract, which(I think) cost $4,800.
__________________
2000 Winnebago Ultimate Freedom USQ40JD, ISC 8.3 Cummins 350, Spartan MM Chassis. USA 1SG, retired;PPA,Good Sam Life member,FMCA."We the people are the rightful masters of both the Congress and the Courts - not to overthrow the Constitution but to overthrow men who pervert the Constitution. "Abraham Lincoln"
Ray,IN is offline   Reply With Quote
Old 09-09-2014, 04:44 PM   #23
Junior Member
 
Join Date: Sep 2014
Posts: 2
Good Sam ESP - Don't waste your money

I have always been skeptical of extended warranties because, routinely, when it comes time to pay, they find weasel words to avoid paying the claim. The description of the Good Sam ESP on their web site was plainly worded and it convinced me to violate my skepticism. I agreed to pay over $1,000/yr for the peace of mind offered by the Good Sam ESP against unforeseen repairs even though my coach is in very good condition. I have never been motivated enough to take the time to write a post on one of these forums, but in this instance, I am very motivated to save someone else much time and hassle.

Heres how it went:
I came back to my coach one evening to find a puddle of dripping sewage on the ground. Mine was suddenly the stinky RV in the park. Opening the basement door in front of the holding tank clearly revealed that my tank had buckled under its own weight causing it to collapse onto a sharp corner of the angle iron that was supporting the tank causing a hole from which sewage was leaking. Whew, I thought, that's going to be expensive to fix. Thank goodness I have the Good Sam ESP. I called customer service and was told that all I had to do was to take the coach to a repair shop for diagnosis and authorization. I did, and shortly after that, I was told by the shop, with no attempt by Good Sam to contact me, that my claim was denied. I called Good Sam and was referred to the Claims department. The policy clearly states the coverage as "Wastewater Systems: ..., Holding Tanks, ..." No weasel words. Very clear. Very reassuring. The claims department informed me that it appeared from the pictures that the tank buckled due to "inadequate support", and the puncture in the tank was from an "outside source". I explained that the tank was installed by the manufacturer when the coach was constructed according to the standards by which RVs are constructed over which, I had no control and I would think that failures within the spectrum of common common RV construction standards would be built into the premium. They said that holding tanks are commonly installed with "inadequate support" and this was a frequent reason for claim denial. I was further told that the bracket that supported the tank was the "outside source". I explained that common English would have me understand an "outside source" to be something "outside" the RV such as damage from a collision, or a tree falling on the coach, etc. Not so by their definition. After spending a week trying to get a return phone call or return email from the claims rep assigned to my case, I called and started from the beginning with a new rep. He gave me the same reasoning and said that once Claims makes a decision, they don't change their minds. I explained to him the peace of mind against costly repairs that was sold to me by the plain language of the policy both on the website and in the actual written policy without technical loopholes. He told me that was a "common misconception" about the ESP policy and said there were many things that aren't covered. I asked him if he understood that my "misconception" was acquired through the language that Good Sam used to sell the policy. He asked me if I understood that Good Sam was a different company. Huh?! I said. He explained that Good Sam simply sells the policy, but claims are subcontracted out to an insurance company. He said that he has no control over the language used by Good Sam to sell the policy. I asked him if he understood that despite that internal organization of the company, I am a customer of Good Sam both when the policy was sold and when it is serviced despite where my call is transferred when I have a problem. He coldly reiterated that they are two separate companies and it was unreasonable of me to expect his company to honor the language that was used to sell me the $1,100 policy. Wow! Strange universe! I thought I could get satisfaction by calling Good Sam and reporting the situation and the customer service that I was receiving from their contractor. The Customer Service rep told me the best he could do was to transfer me back to the Claims department. I asked what the refund policy was and I was told my only option was a prorated refund of unused months and a $50 cancellation charge. So I've been paying for this policy for months, they refuse to honor a pretty straight forward claim, and if I wish to cancel, they will charge me for the privilege. If you have made it to the end of this post, I hope my comments will save you the hassle and expense that I have endured in what I believe was a complete waste of my very hard earned money on what is a very typical extended warranty.
__________________
STCWMan is offline   Reply With Quote
Old 09-09-2014, 05:45 PM   #24
Senior Member
 
BobGed's Avatar
 
Tiffin Owners Club
Join Date: Oct 2008
Location: Carson City, NV
Posts: 1,942
Quote:
Originally Posted by STCWMan View Post
I have always been skeptical of extended warranties because, routinely, when it comes time to pay, they find weasel words to avoid paying the claim. The description of the Good Sam ESP on their web site was plainly worded and it convinced me to violate my skepticism. I agreed to pay over $1,000/yr for the peace of mind offered by the Good Sam ESP against unforeseen repairs even though my coach is in very good condition. I have never been motivated enough to take the time to write a post on one of these forums, but in this instance, I am very motivated to save someone else much time and hassle.

Heres how it went:
I came back to my coach one evening to find a puddle of dripping sewage on the ground. Mine was suddenly the stinky RV in the park. Opening the basement door in front of the holding tank clearly revealed that my tank had buckled under its own weight causing it to collapse onto a sharp corner of the angle iron that was supporting the tank causing a hole from which sewage was leaking. Whew, I thought, that's going to be expensive to fix. Thank goodness I have the Good Sam ESP. I called customer service and was told that all I had to do was to take the coach to a repair shop for diagnosis and authorization. I did, and shortly after that, I was told by the shop, with no attempt by Good Sam to contact me, that my claim was denied. I called Good Sam and was referred to the Claims department. The policy clearly states the coverage as "Wastewater Systems: ..., Holding Tanks, ..." No weasel words. Very clear. Very reassuring. The claims department informed me that it appeared from the pictures that the tank buckled due to "inadequate support", and the puncture in the tank was from an "outside source". I explained that the tank was installed by the manufacturer when the coach was constructed according to the standards by which RVs are constructed over which, I had no control and I would think that failures within the spectrum of common common RV construction standards would be built into the premium. They said that holding tanks are commonly installed with "inadequate support" and this was a frequent reason for claim denial. I was further told that the bracket that supported the tank was the "outside source". I explained that common English would have me understand an "outside source" to be something "outside" the RV such as damage from a collision, or a tree falling on the coach, etc. Not so by their definition. After spending a week trying to get a return phone call or return email from the claims rep assigned to my case, I called and started from the beginning with a new rep. He gave me the same reasoning and said that once Claims makes a decision, they don't change their minds. I explained to him the peace of mind against costly repairs that was sold to me by the plain language of the policy both on the website and in the actual written policy without technical loopholes. He told me that was a "common misconception" about the ESP policy and said there were many things that aren't covered. I asked him if he understood that my "misconception" was acquired through the language that Good Sam used to sell the policy. He asked me if I understood that Good Sam was a different company. Huh?! I said. He explained that Good Sam simply sells the policy, but claims are subcontracted out to an insurance company. He said that he has no control over the language used by Good Sam to sell the policy. I asked him if he understood that despite that internal organization of the company, I am a customer of Good Sam both when the policy was sold and when it is serviced despite where my call is transferred when I have a problem. He coldly reiterated that they are two separate companies and it was unreasonable of me to expect his company to honor the language that was used to sell me the $1,100 policy. Wow! Strange universe! I thought I could get satisfaction by calling Good Sam and reporting the situation and the customer service that I was receiving from their contractor. The Customer Service rep told me the best he could do was to transfer me back to the Claims department. I asked what the refund policy was and I was told my only option was a prorated refund of unused months and a $50 cancellation charge. So I've been paying for this policy for months, they refuse to honor a pretty straight forward claim, and if I wish to cancel, they will charge me for the privilege. If you have made it to the end of this post, I hope my comments will save you the hassle and expense that I have endured in what I believe was a complete waste of my very hard earned money on what is a very typical extended warranty.
I was going to suggest that you post this to the Good Sam Extended Service Plan section over on RV.net, but I see you have already done that and have received a response from Marcus' Rapid Response Team.

Here's hoping they can get this issue resolved to your satisfaction.
__________________
Bob, Sherron & Kinsey (Goldendoodle)
2017 Tiffin Phaeton 40QBH
2014 Jeep Cherokee Limited
BobGed is offline   Reply With Quote
Old 09-10-2014, 07:08 AM   #25
Senior Member
 
Ramets's Avatar
 
Join Date: Jul 2010
Location: Conway, SC
Posts: 2,364
My claim denial was for a different part, but it was also the reasoning for that denial that made me go ballistic. I won't go into details, but they we're definately misrepresenting what they covered, and suffice it to say I'm no longer a GS policy holder. I cancelled and went with www.wholesalewarranties.com and have had no problems what so ever with their claims dept.
__________________
2000 Dutch Star Pusher
2009 Saturn Vue Towed
Full timed for 6yrs.
Ramets is offline   Reply With Quote
Old 09-11-2014, 05:25 PM   #26
Senior Member
 
Join Date: Mar 2014
Location: Guam, USA and Montgomery, TX USA
Posts: 176
Interesting story. I just signed up with Good Sam, but I did so on the guarantee that I can cancel within 30 days... money-back. After reading your post I am getting second thoughts.

These companies who pull this crap are so ignorant. All they had to do was pay the claim and keep the customer happy. A holding tank is cheap. I have replaced them on boats before. You can order on the internet for $1-200, labor may be, what double that amount? So for a few hundred dollars (their cost of repair minus your deductible), it will cost them maybe $20,000 in sales. Idiots.

Were I you, I'd file suit against them in small claims court. I'm pretty sure a judge would agree with your argument vs theirs. You should also sue the individuals who are denying your claim pretty much out of spite, or so it seems.

I'm going to rethink whether I should keep this policy. I hate when companies play these childish games.
__________________
cptgregger is offline   Reply With Quote
Old 10-17-2014, 03:14 PM   #27
Senior Member
 
DocUSAF's Avatar
 
Monaco Owners Club
Join Date: Jun 2008
Location: OH, FL, LA, WY, KS & TX
Posts: 182
Cptgregger...Wow....Thx for your input...I too am rethinking keeping GS extended care policy enforced... Calling WW to check on a plan since many have had better encounters/repairs... I have no problem dropping/CANX GS if other RVers are being kicked to the curd during their claim repair process...
__________________
2006 Monaco Knight aka WAR BIRD
330 ISC Cummins/3000 Allison
Blue Ox Tow FMCA #F393140 DAV & VFW
DocUSAF is offline   Reply With Quote
Old 10-20-2014, 12:31 PM   #28
Senior Member
 
Join Date: May 2013
Posts: 248
I just insured my 2005 fleetwood and my norcold fridge replaced ice maker circuit board ,thermister labour etc.good sam were excellent even asked me if there was other prolems,picked up hotel bills and meals also could of had a rental car,
i pay approx $140 a month can cancel at any time after each month,plus they also threw in roadside service with unlimited towing to nearest service center ,also i have a $500 deductible. No worry on huge bills and all the rv is covered motor trans ,all appliances,seals,gaskets.fridge air units,tv's and also tires
they gave my rv no hassle at all about repair
__________________

__________________
lacdubonnet is offline   Reply With Quote
Reply



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 06:56 AM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.