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Old 11-16-2012, 02:58 PM   #1
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Has your rig been damaged by a tow truck ?

I was wondering how it was resolved. I have never been towed, so far

There was no doubt paperwork signed before the tow. Probably, like a rental car, there was a walk-around to note existing dings, etc. Right?

If there was new damage.....did the paperwork have a clause protecting the tow truck from paying out repair money? (We are not responsible for.........).

Anyone use CoachNet or GSamERS to send the tow truck?

I would like to know what to expect......beforehand.

Thanks
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Old 11-16-2012, 03:20 PM   #2
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I've never been damaged by a tow truck, but I've been towed a few times.

I've never signed any disclaimer...I think that, just as with any other service, if in the course of providing the service the truck/driver damages anything, they'd be liable.

Roadside assistance providers are really only dispatchers that provide/pay for the tow service needed, which is all you're paying them for. It's my understanding that they have no liability/responsibility for damages caused by any truck they send, perhaps unless they can be shown to be aware of some defect in the tow company like no license/insurance etc.
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Old 11-16-2012, 03:38 PM   #3
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A waiver is usually only worth about the same as the paper it's written on.

You can't waive negligence, regardless of how well the paperwork was drafted.
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Old 11-16-2012, 04:14 PM   #4
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Had a tow truck operator back the boom through the front of our disabled 5th wheel once, years ago. They simply authorized the shop it was taken to for the non-tow related repairs (a one year old tire blew out) to fix it while it was there. They still insisted I pay the full $200 tow charge though.
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Old 11-16-2012, 04:39 PM   #5
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Yes I have a MB Sprinter based RV.
The tow truck operator detached the drive shaft and hung it with rope from the emergency brake cables. after 200 miles the rear brakes were completely wasted, along with all sensors . Its been 4 mth and still fighting with tow company. However MB and coach net are helping me.
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Old 11-16-2012, 08:31 PM   #6
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van_fi: I was curious if you signed any paperwork before the tow and perhaps kept a copy after the fiasco........to see about tow company waiver for their damages.
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Old 11-16-2012, 08:41 PM   #7
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Coach with parking brake that grabs the driveshaft (autopark brake), so removing the driveshaft is a must. I specifically asked, and the tow truck driver said he was going to remove the driveshaft - he did not... Several hundred dollars of repair bill. The tow company paid quickly without problem.
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Old 11-16-2012, 09:07 PM   #8
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Scooter
yes we did.
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Old 11-16-2012, 09:08 PM   #9
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Quote:
Originally Posted by vsheetz View Post
Coach with parking brake that grabs the driveshaft (autopark brake), so removing the driveshaft is a must. I specifically asked, and the tow truck driver said he was going to remove the driveshaft - he did not... Several hundred dollars of repair bill. The tow company paid quickly without problem.
That's a shame such an easy coach to remove a driveshaft.
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Old 11-16-2012, 09:45 PM   #10
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Quote:
Originally Posted by van_fl View Post
Scooter
yes we did.
You signed a waiver? If so, and if I may ask, why? And what did you waive?
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Old 11-16-2012, 10:34 PM   #11
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Now I've read this if I ever need a tow I'll do a walk around with operator guy while taking pictures with my phone to prove its condition before any loading happens .
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Old 11-16-2012, 11:06 PM   #12
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There it is not a scratch. No paperwork that I recall. we followed him to the repair facility.
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Old 11-17-2012, 11:16 AM   #13
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We were towed 40 miles. Tow truck operator did a walk around noting any scratches, dings. We followed them to the repair facility. No additional damage. Don't remember signing anything.
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Old 11-17-2012, 03:42 PM   #14
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A suggestion

Using Good Sam, Coach Net or others will have you towed to the nearest service centre.
Other than a slide stuck extended that will be the offer.
I would resist towing unless it was the only option.
Much better to find a mobile repairer, tire fitter or service centre that will send a tech.
I have rung good Sam twice. The first time I refused a tow and found a mobile guy. The problem was a failed ECM $3500 and on the way .
The police were happy to give me parked in the right turn run off lane with flashers and witches hats for 4 hrs.
Second time the they sent me a row truck operator that fixed the slide problem,
Just my 2c
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