Go Back   iRV2 Forums > MOTORHOME FORUMS > MH-General Discussions & Problems
Click Here to Login
Join iRV2 Today

Mission Statement: Supporting thoughtful exchange of knowledge, values and experience among RV enthusiasts.
Reply
  This discussion is proudly sponsored by:
Please support our sponsors and let them know you heard about their products on iRV2
 
Thread Tools Search this Thread Display Modes
 
Old 08-08-2011, 06:45 PM   #1
Senior Member
 
DGShaffer's Avatar
 
Thor Owners Club
Nor'easters Club
Mid Atlantic Campers
Ford Super Duty Owner
Join Date: Jan 2010
Posts: 2,097
HELP! kwikee power step not retracting

I've done all the searching and can't find an issue that resembles my own.

I have a 2008 Damon Outlaw that has a two step 32 series power step. the other day I was washing it and shortly there after the steps deployed and I happen to notice that when i started it up they didn't retract. This is what I've found so far:
The fuses are good.
I have 13.7vdc at the 4 pin plug going to the controller.
I cut the wires to the door switch so I can connect and disconnect them manually.
I pulled the motor and when I put 12vdc direct to the controller from a batter without having the plug connected to the coach end of the plug the motor turns as it should.
When I connect the plug (that definitely has 13.7vdc) all that I hear it a ticking from the control unit at about 1 second intervals.

So the motor works when I put 12vdc direct to the red lead on the controller plug but when I plug it in it doesn't work with the 12 volts coming in from the plug.

There must be some signal coming in from the plug that is telling it that it's not supposed to retract but this is where I'm stuck. Again, I bypassed the door switch and the grounds are solid.

Please help me through this.

Don
__________________

__________________
DGShaffer is offline   Reply With Quote
Join the #1 RV Forum Today - It's Totally Free!

iRV2.com RV Community - Are you about to start a new improvement on your RV or need some help with some maintenance? Do you need advice on what products to buy? Or maybe you can give others some advice? No matter where you fit in you'll find that iRV2 is a great community to join. Best of all it's totally FREE!

You are currently viewing our boards as a guest so you have limited access to our community. Please take the time to register and you will gain a lot of great new features including; the ability to participate in discussions, network with other RV owners, see fewer ads, upload photographs, create an RV blog, send private messages and so much, much more!

Old 08-08-2011, 07:11 PM   #2
Senior Member
 
Wanabee FTer's Avatar
 
Gulf Streamers Club
Ford Super Duty Owner
Join Date: Jul 2010
Location: Golden Village Palms, CA
Posts: 1,988
Blog Entries: 12
I would remove the ground wire connection at the controller and sand/clean the area and reconnect as a starting point, hopefully there is not a problem with the control unit.
__________________

__________________
John
'98 Gulf Stream Sunsport 325, 7.5L Banks Power Pack, Koni FSD's, Air Bags, ReadyBrute Elite,
2000 Honda Accord

Wanabee FTer is offline   Reply With Quote
Old 08-08-2011, 07:26 PM   #3
Senior Member
 
DGShaffer's Avatar
 
Thor Owners Club
Nor'easters Club
Mid Atlantic Campers
Ford Super Duty Owner
Join Date: Jan 2010
Posts: 2,097
The ground has been removed as a source of issue by disconnecting and connecting via a lead direct to the battery without success.

I suppose the controller could still be a problem even though I was able to get the motor to operate by putting power to the plug on the controller.
__________________
DGShaffer is offline   Reply With Quote
Old 08-08-2011, 07:39 PM   #4
Senior Member
 
Wanabee FTer's Avatar
 
Gulf Streamers Club
Ford Super Duty Owner
Join Date: Jul 2010
Location: Golden Village Palms, CA
Posts: 1,988
Blog Entries: 12
Could be a bad pin inside the connecter or if the ground was faulty it may have damaged the control unit by searching for a good ground. Check this tech tip section at RV-Parts plus Monthly RV Tech. Articles. RV Technical Tips.
__________________
John
'98 Gulf Stream Sunsport 325, 7.5L Banks Power Pack, Koni FSD's, Air Bags, ReadyBrute Elite,
2000 Honda Accord

Wanabee FTer is offline   Reply With Quote
Old 08-08-2011, 08:01 PM   #5
Senior Member
 
DGShaffer's Avatar
 
Thor Owners Club
Nor'easters Club
Mid Atlantic Campers
Ford Super Duty Owner
Join Date: Jan 2010
Posts: 2,097
Quote:
Originally Posted by Wanabee FTer View Post
if the ground was faulty it may have damaged the control unit by searching for a good ground.
This sounds plausible. After washing it and finding the issue, I did find that the ground wire lugs were corroded so I crimped on new ends and reconnected them.

Everything so far is pointing to the control unit so I think since I have it out I'll drive it up to my local dealer and see if they can test it.

Thanks for your help. I was going nuts trying to get through this. Thank god it's in my driveway.
__________________
DGShaffer is offline   Reply With Quote
Old 08-09-2011, 06:23 PM   #6
Senior Member
 
DGShaffer's Avatar
 
Thor Owners Club
Nor'easters Club
Mid Atlantic Campers
Ford Super Duty Owner
Join Date: Jan 2010
Posts: 2,097
Well as hard as I tried, after two days of trying everything I could find as a source of this problem including trying a new controller, no luck. The tech support at Thor, Mike B. was really helpful but after going through the Battery control center with a volt meter top to bottom and every fuse we could think of I still have no power at the plug from the ignition lockout.

I've pulled the clevis pin under the steps and secured them in the tucked away position so that we can take our trip on Friday as planned. When we return it goes to Camping World in Lakewood where they've always treated me fair and have done great work.

I'm sure it'll be something simple for them but for me it was just too much. Thanks for the help, I'll post the cause as soon as I find out.

Don
__________________
DGShaffer is offline   Reply With Quote
Old 08-09-2011, 08:44 PM   #7
Senior Member
 
Wanabee FTer's Avatar
 
Gulf Streamers Club
Ford Super Duty Owner
Join Date: Jul 2010
Location: Golden Village Palms, CA
Posts: 1,988
Blog Entries: 12
Sorry to hear it's not a simple repair.
Sounds like it could be a open circuit in a harness connector or faulty ignition switch.
Keep us posted on what actually repairs the problem.
__________________
John
'98 Gulf Stream Sunsport 325, 7.5L Banks Power Pack, Koni FSD's, Air Bags, ReadyBrute Elite,
2000 Honda Accord

Wanabee FTer is offline   Reply With Quote
Old 08-16-2011, 12:02 PM   #8
Senior Member
 
Join Date: Feb 2011
Location: Oregon
Posts: 209
Kwikee has an excellent PDF on their website how to install and test each component of their step -- worth a look.
__________________
ksg5000 is offline   Reply With Quote
Old 08-16-2011, 12:13 PM   #9
Senior Member
 
DGShaffer's Avatar
 
Thor Owners Club
Nor'easters Club
Mid Atlantic Campers
Ford Super Duty Owner
Join Date: Jan 2010
Posts: 2,097
Been there... Done that.

I found that my awning doesn't retract when the MH is started so there's something wrong in the ignition safety. I was on the phone with Thor tech support and we walked through every step checking ground, voltages and every fuse. Now it's down to a faulty ignition switch or a broken wire somewhere.
__________________

__________________
DGShaffer is offline   Reply With Quote
Reply

Tags
kwikee, power



Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Kwikee step issues Ranger429 Class A Motorhome Discussions 4 01-03-2011 09:19 PM
Kwikee step breaking control linkage! countrykid Class A Motorhome Discussions 37 01-01-2011 10:05 AM
Kwikee Step update Frank & Marilyn Winnebago Industries Owner's Forum 8 10-24-2010 03:34 PM
2008 Sea Breeze - Shore power transfer switch? jbobst National RV Owner's Forum 1 08-30-2010 07:22 PM
Kwikee Power Steps DESERTJIM MH-General Discussions & Problems 12 06-15-2008 03:49 AM

» Virginia Campgrounds

Reviews provided by


Copyright 2002- Social Knowledge, LLC All Rights Reserved.

All times are GMT -6. The time now is 09:41 PM.


Powered by vBulletin® Version 3.8.8 Beta 1
Copyright ©2000 - 2017, vBulletin Solutions, Inc.