HWH Leveler Woes

[Cherokee9]

We, like a lot of others have had our share of inconveniences with HWH levelers such as false alarms that could not be turned off even after removing alarm fuses, and jacks that refused to retract. I finally had one rear jack replaced and installed new springs and that seemed to correct the problem. Now the other rear jack has started the same symptoms, alarm that cannot be reset and will not retract. Suspected blown fuse or shorted solenoid and RV repair center confirmed it. Now the problem is that HWH cannot supply the replacement solenoid for 10 weeks and there doesn't appear to be any other source for it. Has anyone else experienced this type of delay and is there any other source for the solenoid? Oh, by the way this is on a 2004 Itasca Class A MH on a Workhorse chassis.

[FleetMan]

Some forum members have had success getting HWH parts from www.rvleveling.com

[Cherokee9]

Thanks for the tip Fleetman. Contacted Stuart at RV leveling and he has it in stock.

[paz]

Thanks, FleetMan. Fortunately, I don't need any parts, but I bookmarked the page for future reference. Ya never know.

I think a delay of even a couple of weeks to get a basic part like a solenoid is a shame, much less 10 weeks. I had heard about such delays with HWH, but I thought with the RV industry showing a slight recovery they would be able to do better. Looks like they still have zero inventory and reduced manufacturing.

[slick60]

Why does Winnebago and others continue to use HWH. They seem to have problems with jacks on every forum. Recent year models sem to have the most problems.

[Martind4]

Even though we've had some grief with our HWH system, I don't think it compares with problems I heard about with PowerGear and poor customer service.