Community Forums

Nadine · 09-24-2006, 11:14 AM

Hi,
Stummbled across this forum due to problem. Hope someone can help. Just on our way on vacation and we stopped at a friends. Went to put down my levelers and slide the slide and nothing happened. My husband checked it all out, he is an electrical contractor, and found we need a hydraulic pump motor. We can get it overnighted and he can put it in but it will take days. Wouldnt care if this wasnt our vacation. Does anyone know where I could get this part? The HWH is the 200 series, and we found out the motor is by Fenner. There is no comparison chart anywhere, of course, that I can find. Grainger sells fenner, and if I can get the right one, I can go right over to grainger tomorrow. Any suggestions or help is greatly appreicated.
Nadine

Nadine · 09-24-2006, 11:14 AM

Hi,
Stummbled across this forum due to problem. Hope someone can help. Just on our way on vacation and we stopped at a friends. Went to put down my levelers and slide the slide and nothing happened. My husband checked it all out, he is an electrical contractor, and found we need a hydraulic pump motor. We can get it overnighted and he can put it in but it will take days. Wouldnt care if this wasnt our vacation. Does anyone know where I could get this part? The HWH is the 200 series, and we found out the motor is by Fenner. There is no comparison chart anywhere, of course, that I can find. Grainger sells fenner, and if I can get the right one, I can go right over to grainger tomorrow. Any suggestions or help is greatly appreicated.
Nadine

rebelsbeach · 09-24-2006, 11:46 AM

Nadine, WELCOME to iRV2!!

Maybe you could contact the folks directly at HWH

I had troubles recently with my HWH jacks and it turned out to be the solenoid,which was readily available at a local NAPA store...

If you haven't contacted HWH I would highly recommend making that call as they're REAL HELPFUL when it comes to tech support.

ALSO....In your profile section you might consider adding your rig description in order that every time you post, the rig description shows in your post...
Even if you don't do that, you might at least give us an idea of what rig you have,since answers may tend to be "rig specific" in nature.

Again.....WELCOME to iRV2 and we look forward to hearing more from you in regard to this issue and your travels and experiences with your rig.

Nadine · 09-24-2006, 11:54 AM

Thanks for the input on my rig. Didnt even think of it, but I will definately put it in my profile.
As for HWH, we are planning on calling them tomorrow, however, the overnight will eat up a day, and if I could get the part here, I could gain a day. That is why I asked. Maybe if we are lucky, it will not be the motor, but my husband is usually right about those things.
Nadine

Kazoo Tom · 09-24-2006, 05:29 PM

I agree that your best bet is to contact HWH directly. They can likely give you a list of repair facilities in your area that my have the part available.

Oemtech · 09-24-2006, 05:35 PM

I think you will find HWH will do everything possible to get you back up and running.

Example.
I had a false jack down alarm... My dealer is a 3 hour drive 1 way. So, I called HWH, they took all the necessary info and would have a tech call me. About 30 mins later I got a return call, we did some trouble shooting and it was determined that I needed a magnetic jack switch. They shipped it and billed me later. I got a couple of follow up calls and even got a follow up to check on my HWH experience.

In my case I installed the new switch, sent the original invoice and old part to Newamar on their dime (UPS). I received a check for my out of pocket expenses.

Bushman512003 · 09-30-2006, 02:42 AM

Hi check the solenoid on the pump Had one go on My trailer slide years back ..Also it was the same one used in rider lawn mowers on the starters Cheep to get and a stock part at most small engine shops.Never know may be whats wrong..Good luck

Bushman