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Old 07-10-2019, 05:18 PM   #1
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HWH X Slide in 2006 Allegro Bus

I am seeking advice about an HWH slide.

I have tried calling HWH service techs but call backs are a month or so out.

A problem with our 2006 Tiffin Allegro Bus with the HWH X Slide system. Slide is on passenger side. Front or left side (as seen from interior) won’t go out. Rear or right side goes out until it binds and gets stuck (I got it bound because I did not realize the front/left side was not moving). Once out the rear/right side of slide will not come back in. I used a car scissor type jack to crank that side of the slide back in. Loosened solenoid release nuts first. I jacked the slide almost all the way in but pushing the IN button still would not bring the slide in. I jacked it all the way in and have left the jack in place as we travel.

Called Tiffin (we have a 2006 Allegro Bus) and they first suggested the Sync Cylinder. Got authorization to send Sync back to HWH and did – they received it last Monday and called to say nothing wrong with it – so sent it back – got it last Wed. and installed and tried again. Front/left of slide still does not move. Chain does not move. Cylinder does not move. Rear/right will still go out but not come back in without jacking.

Oil tank is full. Solenoids check out OK as far as I know – from what I understand the rear would not being going out if the solenoid was not opening the valve for that slide. The one solenoid opens the valve for both cylinders as I understand it.

I see no oil leaks anywhere.

My thinking is if cylinder does not move and the chain does not move then the problem is probably the cylinder. Got the cylinder out and sent it back to HWH – authorized. They got it a couple of days ago and finally called today to say that cylinder seems OK. Kelly in parts told me they just told her they replaced a couple of clips or something but she didn’t know what that meant. They said the cylinder was OK. I wedge a 2X4 at that end of the slide to keep it from moving as we travel.

We are traveling in the Dakotas and Montana heading west but almost want to go back to IA to see if we can get in to HWH for repairs. But I am usually pretty good at fixing things and figuring things out. This thing has me mystified as I cannot figure what could possibly be wrong if the two cylinders both check out at HWH. I have had the chain out once before to replace a plastic roller so have some idea how that is supposed to work and to my thinking if something is jamming the slide to keep it from moving the tension in the chain would still go from pushing the slide in to trying to pull the slide out – but the chain does not move and the cylinder does not move.

HWH will ship the cylinder back tomorrow and with luck I will get it on Friday and try to put it all back together on Saturday. I will be going through all I can think of to track down the problem in the meantime.
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Old 07-10-2019, 07:35 PM   #2
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Welcome to the forum! We're sorry that it took a problem to get you to join, but we hope that you will stay engaged after you have a resolution.

Paul Maddox is a member here and works for HWH and is a tremendous resource. His member name is Az Pete. His number is 602 549 3638. Leave him a message and he will call you back as soon as he can.
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Old 07-11-2019, 04:02 AM   #3
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I just replaced the cylinder and both chains on my X-Slide (I have a thread with photos somewhere on this forum).

You need to have the slide arms disconnected from slide room and run them out and in a couple of times to synchronize. Also check the mounting brackets at the top and bottom on each side for looseness (mine had some broken and loose screws).
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Old 07-11-2019, 02:42 PM   #4
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HWH X Slide in 2006 Allegro Bus

Thanks CountryB for the sync procedure document. That is going to be a big help. I think I can figure it out.

Note - ThePowells - I have actually been a member here since 2008 but I am not a regular visitor to forums (any forums). I think I have posted a few times here over the years. Maybe I will spend more time here now that I know there is help to be found - and maybe I can be of help to others at times.

Here is what I know so far based on the sync procedure CountryB sent. It seems I need to do something so both sides of the slides and both cylinder assemblies are disconnected from the slide so I can then operate the cylinders without having them move the slide. The front end of the slide is not a big problem as I can access most of the parts. But the rear of the slide is another story since all the kitchen cabinets and one piece counter top are all built in around the whole X-Slide mechanism. There is no way to get to either cylinder or chain if the slide is out. I think I can get in there enough to pull the bolt that attaches the chain to the X-slide braces. I can't get to where the chain attaches to that cylinder but my thinking is if I detach the chain by pulling that one bolt then the chain and cylinder will be completely free of the X-slide braces etc. With any luck I can then go through the sync procedure being careful that that chain does not get hung up on anything. Once I get the cylinders in sync I can then reattach everything and hopefully operate the slide.

I have previously (years ago) had to pull the front chain to replace a roller. A machine shop in Boise was able to fabricate a new Teflon roller that is still working. Why these rollers sometime break i do not know. Anyway, I have some experience with working on the chains so have some idea what to do. It was years ago so I am not exactly sure how I did it but since I was able to figure it out once I think I can do it again.

I now have to hope the cylinder comes back from HWH tomorrow and that it will work. It was not working before but HWH said all they did was replace a couple of clips - I have no idea what that means or why a couple of clips would stop the cylinder from working. Fingers crossed that the cylinder works and I can get the air bled out of it and then get everything put back together. Another learning experience in the RV learning curve.

Thanks again for the help. I will post the results as soon as I know.
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Old 07-11-2019, 07:02 PM   #5
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I don't really have much of a clue about the HWH jack system other than they seem to have lots of problems (actually just the same problem over and over), and a few slide problems, but I do know that Paul is a limitless resource for the forum and a tremendous asset for HWH.
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Old 07-12-2019, 01:02 PM   #6
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I found it much easier to remove the pins where they attach to the mounting bracket at the top and bottom, and remove the brackets.

My setup sounds a little like yours. I had to remove the counter/cabinet that sticks out from the main counter top section. It was not too hard.

In the photo, this is the right side X-Frame. The section of counter removed protrudes toward camera (if that make sense) and covers the opening shown where the plumbing and electrical lines come form slide room to stationary part of coach. The X-Frame mechanism is behind the white metal cover piece.

The other photo show the mounting bracket on the bottom.
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Name:	Kitchen Slideout Roller and Hydraulics.JPG
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