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Old 10-01-2007, 03:35 PM   #1
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It would get fixed much faster... I have been struggling with boat repairs in many the same ways as are the MH owners I read about here. What I have found in the past few years is to just tell them it's broke and not mention warranty until the bill comes out. I know, I know, this is dangerous and I might not get the repair covered but I wont be all next season without my boat because the dealer who is too busy making money fixing non warranty items tables my repair "till he has time". I am sure this is the case with many RV dealers as well. Trouble is if you go back to your selling dealer they know you and shove you in a corner anyway. When will these people learn that we cant come up with 150k every 6 months? Just my .02

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Old 10-01-2007, 03:35 PM   #2
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It would get fixed much faster... I have been struggling with boat repairs in many the same ways as are the MH owners I read about here. What I have found in the past few years is to just tell them it's broke and not mention warranty until the bill comes out. I know, I know, this is dangerous and I might not get the repair covered but I wont be all next season without my boat because the dealer who is too busy making money fixing non warranty items tables my repair "till he has time". I am sure this is the case with many RV dealers as well. Trouble is if you go back to your selling dealer they know you and shove you in a corner anyway. When will these people learn that we cant come up with 150k every 6 months? Just my .02

Aux_man - Out.
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Old 10-02-2007, 07:39 AM   #3
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Did you ever complain to the manufacturer about the poor service of the dealer?
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Old 10-02-2007, 08:21 AM   #4
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<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">I know, I know, this is dangerous and I might not get the repair covered </div></BLOCKQUOTE>More than likely...the repair will NOT be covered under any type of extended coverage..but the dealer should ask if you have factory warranty left. I would consider this a dangeroous practice unless you don't mind paying the bill...just my dollars worth
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Old 10-02-2007, 08:47 AM   #5
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I haven't noticed any time difference between warranty and non-warranty repairs. The dealer gets paid in either case - either by you or the manufacturer. Sometimes there is a slight delay if a warranty repair has to be approved by the manufacturer, but that doesn't usually take very long.

On the other hand, if you are going to have the problem fixed anyway, regardless of who pays, why not go ahead? You can always argue over a warranty reimbursement later. Aux-man does not want to lose the use of his toy and clearly that time is more important to him than the money. Hard to argue with that.

However, if an Extended Warranty is involved that is a whole different story. Failure to get pre-approval is grounds for denial of coverage under most extended warranty policies.
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Old 10-02-2007, 11:55 AM   #6
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I don't know how the RV industry works in regards to shop work being paid for by the factory, but in our auto dealership the factory does not pay nearly what the average joe walking in from off the street would pay for non-warranty work.

That MIGHT be the reason the dealer is dragging on the warranty work.
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Old 10-02-2007, 12:40 PM   #7
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I agree with you doc. If he is going get 2K for a XYZ job off the street and $450 for the warranty work, why bother?

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Old 10-02-2007, 01:10 PM   #8
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Because it is required, "if you want to be a dealer".
Call the manufacturer and lodge a complaint. Also ask them to recommend a dealer that is more customer service oriented!
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