I found out that the carefree awning on mine was getting "dry". The aluminum arms where they extend and retract within themselves were getting rough to slide and the motors on these units don't have the umph to roll all the way out due to resistance in the arms. Squirting some WD-40 or other lube down into the arms where they slide helped tremendously. I don't have to "help" mine all the way out anymore.
Yours is NOT all the way out. needs another 1/2 turn on the drum.When all the way out there is an empty channel on the inside to slide the hooks in to hang the lights up. flap should be on outside of the roller.
2004 Holiday Rambler Endeavor "The scooter II"