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Old 07-21-2011, 08:43 PM   #1
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Kwikee Power step

I have had no problem with my power step before, and in getting ready to go on a trip I plugged the power cord in to cool the refer, and to my surprise the step came on it own, thinking nothing about it before today when I tried to retract it, and it wont retract, I know I cant drive with it out, and I have no clue on how to get it retracted to allow me to leave on time, the puck light go off and on with the switch but the step doesn't budge.


I welcome all feedback
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Old 07-22-2011, 04:03 AM   #2
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Be sure the voltage in both the chassis and house batteries is 12.8 vdc or better. Check to see if magnet on door fell or or switch has been dislodged. Try turning the ignition on with the door closed. Check fuses; there should be three of them for the steps. Let us know what you find.
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Old 07-22-2011, 06:09 AM   #3
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The batteries ae all fully charged, the switch is a button that is compresses by a small metal plate attached to the door and doesn't use a magnet, and I still have some fuses to double check but my thoughts was if the step puck light worked then we had to have power also. The switch is in place, and works because again the lights goes on and off by it.

Is there a way to close it manually? we have to leave tonight and I don't think it is safe to drive with it down?

If not I will have to remove the whole step to beable to meet my deadline.

Unsure if it matters but the step was not stock and was added by the PO

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Originally Posted by RV Wizard View Post
Be sure the voltage in both the chassis and house batteries is 12.8 vdc or better. Check to see if magnet on door fell or or switch has been dislodged. Try turning the ignition on with the door closed. Check fuses; there should be three of them for the steps. Let us know what you find.
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Old 07-22-2011, 09:50 AM   #4
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This morning I did everything you recommended, and it stated to work, but after a few trys it started to stall, and the only way I could get it to retract is to help it with my foot and that was after I again lubed it, so I think it was the tapping on the motor that work, not not 100% sure. I got it retracted now and the switch off so it down fold out, just because I don't want to have to bother with it tonight , but once I get to where we are going , what can you recommend me doing while camping to try and get it to again work correctly. Beside the not retracting the stalling and hard retracting was how it was when I bought it and heavy lube solved that but for reason unknown it did not seem to work this time of course I did not use the recommended step up instead a lube with silicone, and I have not place to bu the correct lube before I go, and unsure If I can locate it during the trip.
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Old 07-22-2011, 10:01 AM   #5
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Sounds like you have a balky step motor. Sometime a knock with the wood part of a hammer will cause it to work. However, if it is still a problem, I would replace the motor. Or use a BFH to really wail on it.

it is an automobile motor used in automatic windows. Fairly inexpensive.

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Old 08-06-2011, 04:42 AM   #6
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Had my step go out and would not come back up when we were ready to go home from a trip after checking everything it ended up being a small piece of a plastic bushing lodged in the gear...hour later on the road home. Things never brake at home.
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