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Old 05-08-2011, 05:51 PM   #1
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leveling jacks

leveling jacks one minute worked now they dont ! got power to them just nothing happens when i move the arms ? any clue where to start ? thanks
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Old 05-08-2011, 06:44 PM   #2
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Hi fxdave,
Two dumb questions:
1. How do you know you have power to the jacks?
2. What brand and model of jacks do you have?
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Old 05-08-2011, 09:54 PM   #3
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Check your oil level,sounds like it needs Hydraulic oil.
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Old 05-08-2011, 10:01 PM   #4
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This can also happen if your battery disconnect switch is turned off. I never would have guess that, but I had a similar issue with mine. Even had power to them but it seemed weak. Took it to the RV mechanic...$30 later, he flipped the battery disconnect switch and voila!! They worked as they should. May not be the case for yours, but it's a simple thing to check.
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Old 05-08-2011, 10:33 PM   #5
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If they are HKH the website has a troubleshooting manual for different models.
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Old 05-09-2011, 07:05 AM   #6
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Quote:
Originally Posted by GaryKD View Post
Hi fxdave,
Two dumb questions:
1. How do you know you have power to the jacks?
2. What brand and model of jacks do you have?
light comes on and i think i here a clicking
hwh is what make 200 series
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Old 05-09-2011, 02:18 PM   #7
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Quote:
Originally Posted by ccook129 View Post
Check your oil level,sounds like it needs Hydraulic oil.
its half way between full an add looks like it could take 1/2 qt
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Old 05-09-2011, 02:21 PM   #8
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took the cover off cleaned out aroiund joy stick checked with cover off all contact points spark so they must be getting contact ? waiting to here from them now ,any ideas ?
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Old 05-09-2011, 02:51 PM   #9
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I think you might want to call Chuck Stuart (Stuarts Service Center-authorised HWH service center in Elkhart Indiana 1-800-826-6267)
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Old 05-09-2011, 02:56 PM   #10
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Hi fxdave,
You'll need a helper. Find the HWH control board. It will be a large board with a clear plastic front. Get your manual and turn to the page that explains what all the lights are for. While watching the board and lights, have your helper turn the system on. Based on the manual, are all the lights on/off or the correct color? Have your helper activate one of the jack pairs. Again record the lights. Do the same for another jack pair. The lights will lead one to the solution. No the exact fix, but the solution.

HWH will ask about the lights. It is the first thing they ask, after you describe the symptom.

Depending on where the board is mounted this may or may not be an easy task.
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Old 05-09-2011, 02:58 PM   #11
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Jack

It Can Be A Stuck Solenoid Typically They will have A solenoid on them and they Can Make a Clicking sound When stuck...

Locate the Solenoid it should have a power wire on each side of it and have someone activate the jacks see if power goes through the solenoid with a voltmeter there will be a post on each side of the solenoid and typically 2 smaller post you want to check the bigger ones.

problem is the system could be getting power but only to the solenoid and not to the motor itsself that drives the hydraulic pump..


Ive Seen a loose ground wire on battery cause this problem before as well
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Old 05-11-2011, 06:12 PM   #12
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loose ground was the culprit ! im a happy now!
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Old 05-12-2011, 12:07 AM   #13
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great

glad to hear.. Ive seen that several times thats why i mentioned it.
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Old 05-12-2011, 07:51 AM   #14
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glad to hear.. Ive seen that several times thats why i mentioned it.
thats why i love this board ! thanks all !
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