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Old 08-27-2007, 02:58 PM   #1
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Trying to get a consensus of opinion on a long term warranty for our new coach. The dealer pitched us on one at time of purchase but we held off. Winnie has the first year covered as long as we don't exceed the miles and then we need to pick one up for the future. Who do you use and are you happy with the company/services offered?

Thanks, Mike
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Old 08-27-2007, 02:58 PM   #2
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Trying to get a consensus of opinion on a long term warranty for our new coach. The dealer pitched us on one at time of purchase but we held off. Winnie has the first year covered as long as we don't exceed the miles and then we need to pick one up for the future. Who do you use and are you happy with the company/services offered?

Thanks, Mike
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Old 08-27-2007, 03:28 PM   #3
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I buy them. I buy from the dealer that sells the coach. They know they need to keep me happy for the length of the factory + the extended warranty or I am not returning for another purchase. I interview the service manager and ask who works with the warranty company whne there is a claim, him or me. If the answer is him, that is a selling point.

On the claim side of things, I have never had a problem. The selling dealer has treated the claim just like any other warranty claim, factory or extended.
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Old 08-28-2007, 01:12 AM   #4
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Be sure to read and understand what is covered and what is not. Also the servicing shop will have to have a copy and know how to word a claim so that he does not cause a problem with them authorizing repairs. Example: a bracket may be covered; a brace may not. They have to read and be sure to stay away from words used in the section of "What is not covered". THere are many brands and levels of extended warranties and so you are correct in doing some research. Good luck and let us know how it goes.
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Old 08-28-2007, 06:20 PM   #5
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I would recommend agape..
http://www.agapeautowarranties.com/
They have an exclusionary policy for long terms at very fair prices..covers electronics,seals and gaskets and normal wear and tear..Talk to Mike..I will likely go with them soon for my second coach just for piece of mind for about 2K for 6 or 7 yrs
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Old 08-30-2007, 01:59 PM   #6
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I have never bought a "long term warranty" (they are really service contracts). I have saved many thousnds of $$, they are a lose-lose situation. Contract holders must lose as a group. The service contract fee has to cover the commission to the seller, all marketing, advertising, and back room costs, plus all service claims. One or several contract holders may receive more than their contract fee, but as a group they have to be losers, the economics demand it.
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Old 08-30-2007, 05:24 PM   #7
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wazone2,
Your statement is the business model for most of the insurance industry. That does not mean people should not buy the various kinds of insurance they feel is necessary, or required by law. Everyone must make those decisions for themselves.
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Old 08-31-2007, 07:46 AM   #8
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Mike

If you decide to buy a LT "warranty" like they said make sure you read the fine print, i.e. call before you auth a repair, keep receipts of maint items and things of this nature. The real problem with these "contracts" is there is little or no recourse if you have a dispute. Usually the company is in another state and lawyers generally will not take a case unless you pay up front--if you can find a lawyer who handles such claims. Also, it is my personal experience that the people who determine the coverage of a claim are not adjusters, merely clerks who seem to do their best to find out why your claim is not covered s/Toby
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Old 08-31-2007, 05:54 PM   #9
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Just bought the pre-owned Bounder in my signature. I have the option of transferring the Assurant Gold Medallion plan 5 years/60,000 miles that the seller purchased in November 2005 for $1,758 for a $50 transfer fee...seems like a good idea to do it, yes?
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Old 08-31-2007, 08:51 PM   #10
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Gerry,

For $50.00 it is a good idea, don't see how you can go wrong. I think a lot of confusion comes from the warranty terms from the various providers. Also the fact that the warranties on engines, generators, etc. are very good in themselves.
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Old 09-01-2007, 05:35 AM   #11
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I bought a Freedom Care warranty from my local Freedom Roads RV dealer/Camping World at the time of my first RV purchase which was a used unit. It was 2500 for 5 years and it was an exclusionary policy. During the two years I had the coach they paid for most of two major repairs. An AC roof unti replacement and the brake repairs that workhorse refused to pay. I think the total they paid was about $1300 over the two years.

Then at the time I sold the coach I requested a refund for the unused time of the warranty and then received a check for about $1500 in less than a week. The way I see it I made about$300 and had a lot of peace of mind during the warranty period.

For my new 08 Tiffen i did not opt for a warranty.
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Old 09-01-2007, 05:54 PM   #12
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When I bought my 2002 Ultimate Advantage last August, I bought a 4 year 40,000 mile warranty on it -- was included in the purchase price for financing and the cost was $3,800.00. To date I have had two claims after I had put about
3,000 miles on the MH. One was for the hydraulic fan hub and the other was the 4 door refer inside. Total cost of the repairs was a little over $2,100.00. Total cost to me was the $100.00 deduct each time for a total of $200. Both times the work was done at Cummins South and I let them work with the warranty people. They (Cummins South) said not a problem to work with them. With a used unit, I would probably go with a long term warranty if available. In my case, a claim could not be made for the first 60 days but, that was OK -- problems were after that.
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Old 09-02-2007, 07:08 AM   #13
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David K, so far you have paid $4,000 for your "warranty" - $3600 up front plus $200 in deductables. Of course this does not account for the interest you are paying for financing the cost of the warranty. You have collected $2,100 in repairs. You only have $1,900 to make up for the cost of the warranty. That is a lot of money to pay for "peace of mind". Like many others, we have put the cost of a warranty in an interest bearing account. If a repair is needed it is there, if not it will be there for the next unit with the interest.

Nothing wrong with the extended warranty (actually an insurance policy) for the peace of mind it offers. But, we all need to understand that like most insurance coverages, you will most likely not recover the cost.
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Old 09-02-2007, 11:39 AM   #14
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Fully agree with your accessment of my situation. Usually I do not purchase the extended warranties but, since the MH did not have real good maintence records, I felt that the cost would be justified in case of any major problems. The warranty is one that covers bumper to bumper, chassis, home, and all of the other items inbetween. I did not know what shape the generator, converters, sat dish, etc were in even though all were in working order when I purchased the home. I also knew that several of those items could be very expensive to repair / replace should they go out.
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