Originally Posted by jeryan59
I do not believe your auto insurance will pay for damages to your vehicle being towed for a mechanical issue. Your auto policy will pay for Collision (which doesn't appear to be one), collides with another object or roll over. The other aspect of physical damage is Comprehensive, which is a fire, theft, vandalism, or hitting an animal. I do not believe Comprehensive will pay for damage by the tow company while towing the vehicle unless they hit the vehicle into something.
For the tow company (in this case may be a subcontractor to Good Sam) to be liable under their Liability policy, they must have been legally liable for the bodily injury or property damage. In order to be legally liable you will have to prove the tow company was liable (not knowing how the shocks where damaged?); you may have a difficult time collecting.
I would get the repair facility to provide you written estimate and diagnosis of what caused the damage to your shocks and that may assist you in your case against the tow company?
John, I just got off the phone with my insurance company, I was 99.9% sure when I posted what I posted about how my insurance company would cover and handle this situation, I am correct, if the towing company damages my vehicle and will not pay for the damages, my insurance company will pay and repair my vehicle, and then your boss that owns the towing company will be on first name basis with my insurance company
You might want to review who you have for coverage and protection for your hard earned money.........