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Old 05-27-2015, 04:03 PM   #1
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Norcold freezer section won't keep ice hard

Our Norcold refrig/freezer seems to work ok, but recently we bought some ice cream and noticed that the freezer doesn't keep it very hard.
(Our small cube freezer in the basement makes it rock hard.)
We have the temp setting on 9, gaskets are good, and I have a computer fan running all the time, (in the rear, outside), access area.
Daytime temps are about 85, night time are about 65.

Do you have any suggestions on how to improve the performance a little?
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Old 05-27-2015, 06:50 PM   #2
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You didn't identify which Norcold refrigerator model you own, so you'll have to do a search and download the service manual for your refrigerator.

You could start by making sure the flue and rear vents are all clear and allowing air circulation. In addition, the manual should show where the thermistor inside the freezer should be attached. If it's not in the proper place, cooling is reduced.
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Old 05-27-2015, 06:56 PM   #3
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As your unit ages, insulation settles. Also, gaskets may look fine, it they degrade. If you have a 1210 Norcold they are known for your complaint. There are worse things than not having rock hard ice cream.
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Old 05-27-2015, 10:38 PM   #4
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Norcold freezer section won't keep ice hard

I had the same issue with my Norcold 1200. I replaced the cooling unit with an aftermarket brand and that solved the problem for a few years, then it started all over again. I gave up and replaced the Norcold with a residential Samsung - problem solved. I hate mushy ice cream!

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Old 05-27-2015, 10:42 PM   #5
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norcold 1200

The safest way to fix the not-so-cold units is the replace them with a Samsung. That's one of the best fixes we have ever done in our motorhome.
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Old 05-27-2015, 10:43 PM   #6
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Quote:
Originally Posted by Davdeb1 View Post
As your unit ages, insulation settles. Also, gaskets may look fine, it they degrade. If you have a 1210 Norcold they are known for your complaint. There are worse things than not having rock hard ice cream.
Warm beer or Margarita mix for instance!
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Old 05-27-2015, 10:45 PM   #7
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Quote:
Originally Posted by gbburgess View Post
The safest way to fix the not-so-cold units is the replace them with a Samsung. That's one of the best fixes we have ever done in our motorhome.
We kind of did the same thing, except we traded the Dutch Star off with the Norcold in it for a MH with a Jenn Air.
Did help a friend with installing a Samsung in his rig, then he traded it off too!
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Old 05-28-2015, 12:01 AM   #8
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I don't know this particular unit, but most of the RV refrigerators do not have any kind of temperature control for the freezer. What temperature control there is, controls the frig section. When the frig gets to the desired temperature, the cooling shuts down, and the freezer stays at whatever temperature it happens to be at.

If the frig is working very efficiently, the freezer never gets cold enough. I have that problem with my Dometic, when it is cool outside. My solution was to put a 10 watt light bulb on the end of a long cord, and keep it turned on inside the frig. That little bit of heat keeps the frig running longer, and gets the freezer temperature down where I want it.

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Old 05-28-2015, 06:06 PM   #9
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We if the same issues and replaced with a residential refrigerator. Well worth the money and effort.


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