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Old 06-05-2013, 07:04 PM   #1
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Location: Plano, TX
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Pilot/Flying J - Take this card and shove it.

Today I used the Frequent Fueler RV Advantage card and received my .03 gallon discount. However, I was charged .06 more than the cash price because I put it on a charge card. While the posted price on their website and the big flashing sign for the location I used was $3.499 they charge $3.559 for any credit card purchase. The net price I paid was $3.529 at the FlyingJ in Anna, TX.

So much for all the posts claiming you always pay the cash price if you belong to their RV program.

PFJ has seen the last of my business......... no way I'm paying $.06 because I don't carry a lot of cash on the road. Maybe they need the increase to cover legal fees!

This must be a new policy and when I called their "customer service" hotline to complain, they could care less.

End of rant....... the card is going to the landfill.

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Old 06-05-2013, 07:07 PM   #2
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Thanks for the info. Makes me wonder if i want to sign up for their card.

Jim and Lynda, (Sophie, Jake, attack trained killer Shi-Tzus :-))

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Old 06-05-2013, 07:08 PM   #3
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This has not been my experience refueling at many Pilot/Flying J locations across the country. I always got the cash price minus the 3 cent discount per gal. using credit cards - AMEX and MC. Did you challenge the charges at the fueling desk?

FJ in San Antonio last month was my last Texas FJ use. Next fueling was the FJ in Albuquerque, price charged was as advertised - cash price minus 3 cent discount using credit card.
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Old 06-05-2013, 07:17 PM   #4
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Take this card and shove it
I ain't fuelin here no more
Ya charged me to much and took all the reason
I was fuelin here for
Ya, better not try and stand in my way Cause I'm walkin', out the door
Take this card and shove it
I ain't fuelin here no more
Dave and Nola, RVM1
The Journey is Our Destination!

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Old 06-05-2013, 07:17 PM   #5
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Currently the best way to get a discount is with this card:


It's for .05/gal off the cash price.
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Old 06-05-2013, 07:20 PM   #6
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Wow I would love to pay $3.56 a gallon. It's $3.97 for cash in town. We are actually more expensive then some areas of California.

On a 100 gallon tank your talking $3.00 difference. That upsets you????? Man if I worry about $2 to $3 I guess I would just stay home.
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Old 06-05-2013, 07:23 PM   #7
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Since 2 Flying J exec have recently pleaded guilty to intentional consumer fraud, why would your experience surprise you?
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Old 06-05-2013, 07:30 PM   #8
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We had some problems early on when F-J was bought out by Pilot. Havent had any issues recently but sometimes it takes a manager's intervention at the fuel desk to sort it all out. Still looking for my first "rocket scientist" behind the fuel desk. As I understand it the FJ card only clears you at the pump, you still have to go in and make the credit card transaction. If you completed your transaction at the pump, you probably got the credit card price.
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Old 06-05-2013, 07:33 PM   #9
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We are Good Sam Charter Life members and get 8 a gallon discount off the cash price. However I've found that we can buy as cheap or cheaper at other stations close by even after the discount. Not worth the hassle to me.
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Old 06-05-2013, 08:07 PM   #10
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I use the RV Plus card for fueling and never have issues.

The Green Machine -- 2000 Mountain High Coachworks Summit (Spartan chassis / Cummins ISC)
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Old 06-05-2013, 08:10 PM   #11
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We use the Pilot/Flying J charge card. We get cash price less .06c discount and the bill goes straight to our checking account every month. Couldn't be easier. Oh, and no transaction limits at the pump.
Bruce Dickson 2013 Thor Challenger 37GT, 5 Star Tune, Safe-T-Plus Steering Control with Air Trim, Roadmaster front and rear Sway Bars, SuperSteer rear Track Bar, Crossfires, 2012 Honda CRV on Blue Ox Aventa LX tow bar. Full timers since Jan 2012.
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Old 06-05-2013, 08:14 PM   #12
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I had the card last year but never used it. While travelling thru washington, Oregon and Northern California FJs were not convenient. I also found other stations cheaper. So we cancelled the account.
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Old 06-05-2013, 08:14 PM   #13
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Originally Posted by Steve Ownby View Post
Currently the best way to get a discount is with this card:

Pilot RV Plus

It's for .05/gal off the cash price.
Walmart and HEB are usually the lowest prices in town, here in Texas. Further, an HEB gift card gives you 12 cents off, Walmart cards provide a 15 cent discount.

The truckstops are at the bottom of my list, when it comes to buying diesel.
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Old 06-05-2013, 08:20 PM   #14
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Don't you think if this kind of thing was happening on a regular basis that there would be tons of complaints posted?

There obviously was some sort of a glitch in processing your credit card. I'd be willing to bet if you had gone in and spoke with a manager it all would have been resolved to your satisfaction.

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