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Old 07-11-2019, 09:44 AM   #1
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Please confirm my thinking: HWH jack wont retract

I have an HWH 200 system. the Jacks are AP15900. right front jack will not retract without assistance. I first used WD40 to lube the rod, and clean out the seal. Then i bought a new set of springs. Still nothing. then i checked to make sure the plunger was being engaged by the levers on the control panel. last night, i disconnected the hose at the top of the jack and it still did not retract. My problem is in the jack, correct? Remedy is new/remanufactured jack, correct?

I though i saw somewhere on this forum that someone took their jack to a local hydraulic shop, and they rebuild for $100+/-. anyone ever have this done? was the cost in this $100 ballpark? if you have had a local shop rebuild, how long ago did you have it done, was the cost savings worth it vs new/reman jack from HWH?

Thanks.
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Old 07-11-2019, 09:54 AM   #2
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Cost could vary by the problem with the jack .
If the shaft is bent cost could be way higher.
Access to the correct parts for the rebuild is also an issue , some members have said the double lip seal is not always available at the local shop.
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Old 07-11-2019, 09:58 AM   #3
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Quote:
Originally Posted by Dirtyfrank1 View Post
I have an HWH 200 system. the Jacks are AP15900. right front jack will not retract without assistance. I first used WD40 to lube the rod, and clean out the seal. Then i bought a new set of springs. Still nothing. then i checked to make sure the plunger was being engaged by the levers on the control panel. last night, i disconnected the hose at the top of the jack and it still did not retract. My problem is in the jack, correct? Remedy is new/remanufactured jack, correct?

I though i saw somewhere on this forum that someone took their jack to a local hydraulic shop, and they rebuild for $100+/-. anyone ever have this done? was the cost in this $100 ballpark? if you have had a local shop rebuild, how long ago did you have it done, was the cost savings worth it vs new/reman jack from HWH?

Thanks.
Brah, I had trouble with my leveling jacks a year ago. If I were you I would just call HWH. They are a great company and at least for me; they were willing to talk me through what I should so. I ended up driving to Moscow Iowa and had them repair the system.
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Old 07-11-2019, 10:04 AM   #4
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Originally Posted by Skip426 View Post
Cost could vary by the problem with the jack .
If the shaft is bent cost could be way higher.
Access to the correct parts for the rebuild is also an issue , some members have said the double lip seal is not always available at the local shop.
Thanks Skip! I guess a few phone calls are in order. would i need to provide some sort of HWH diagram or cut sheet to a local person, or would most hydraulic shops be able to figure it out? I don't know how much one cylinder type may vary from another, or how complicated in general they are on the inside.
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Old 07-11-2019, 10:07 AM   #5
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Brah, I had trouble with my leveling jacks a year ago. If I were you I would just call HWH. They are a great company and at least for me; they were willing to talk me through what I should so. I ended up driving to Moscow Iowa and had them repair the system.
Appreciate it DoC, but I'm in PA, cost me more in gas than to buy a new cylinder and have someone put it on. I'm gonna call/email them anyway just to get cost for new/reman cylinder.
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Old 07-11-2019, 11:52 AM   #6
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Just a small point, but WD40 is used as a cleaner, not a lube. HWH recommends spraying it on the jack shaft and wiping it off right away with a clean cloth.
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Old 07-11-2019, 12:07 PM   #7
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The jack wont retract at all, or does retract most of the way but not the final inch or less, or other?
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Old 07-11-2019, 03:07 PM   #8
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Just a small point, but WD40 is used as a cleaner, not a lube. HWH recommends spraying it on the jack shaft and wiping it off right away with a clean cloth.
thanks. you're right, its a cleaner. but cleaner usually also means it will slide easier, hence, "lube". they also recommend spraying the seals which is hard to wipe off. i did the best i could with qtips but I'm sure there's still plenty on the seals.
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Old 07-11-2019, 03:14 PM   #9
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The jack wont retract at all, or does retract most of the way but not the final inch or less, or other?
the weight of the coach will push it up, just far enough for me to slide the tip of a shovel under it, and start prying. then i just keep sliding the shovel further in and lift. its not hard. slides up pretty easy.

spoke to a local guy today and he said no problem, most likely $100-200 on the high side, and a few days turnaround time. HWH doesn't have my model in stock (new or reman). 3 week lead time and almost $500 new. same lead time if i sent mine in for repair, max cost would be the cost of a fully re-manufactured one, roughly $350. found a reman instock on line for $350, so i might pick that up, and then in time have the current one rebuilt by the local guy and have a spare.
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Old 07-11-2019, 03:22 PM   #10
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Also....any one have instructions/video of disconnecting and dropping the cylinder out? I may want to try to do it myself, it doesn't look complicated, but i would feel better watching or reading a tutorial. i searched YouTube already for vid, then googled looking for instructions but I'm not finding much of anything useful. Even a diagram of a similar cylinder and how it sits in the frame would be helpful. I've read there's some sort of pivot plate inside but cant find a picture.
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Old 07-12-2019, 05:06 AM   #11
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Suggest you contact Paul at AZPETE on the Irv2 forum. He works for HWH and can answer your questions. His email is pfmaddox@att.net and his phone number is 602-549-3638. He is a Commercial Member and has posted that his phone is always on, and if not answered, leave a message.

He has helped others on this forum and I am sure he can help you.
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Old 07-12-2019, 06:07 AM   #12
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Your jack needs to be rebuilt and most local shops can do it cheaper then sending it back to HWH and waiting for a month or so. Taking them off is pretty straight forward, a few bolts, hose and a sensor connection. You have done the springs already so you know how to get them off and on.
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Old 07-12-2019, 08:16 AM   #13
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Suggest you contact Paul at AZPETE on the Irv2 forum. He works for HWH and can answer your questions. His email is pfmaddox@att.net and his phone number is 602-549-3638. He is a Commercial Member and has posted that his phone is always on, and if not answered, leave a message.

He has helped others on this forum and I am sure he can help you.
Thanks veraken! Iím familiar with paulís posts from lurking around the forum long enough. What a great guy to offer that type of service!
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Old 07-12-2019, 08:22 AM   #14
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Your jack needs to be rebuilt and most local shops can do it cheaper then sending it back to HWH and waiting for a month or so. Taking them off is pretty straight forward, a few bolts, hose and a sensor connection. You have done the springs already so you know how to get them off and on.
Thanks Craig. Like I mentioned it didnít look difficult. Iíve read the bottom bolts loosen the pivot plate and the cylinder should just drop out. I guess my only question without seeing a video or diagram of the inside would be if when I replace the cylinder, will it seat itself in the correct location, if I just put it back up in there as far as it goes? Do the posts on the cylinder slide up into a grove of some sort, or is there a hole to pass the top of the cylinder through that will catch the posts?
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