mhansen and PanJH,
I got in touch with powergear on their website http://www.powergearus.com/Maintenance.asp
There is phone contact numbers on their site.
The process is you need to get the slide system # that Monaco assigns to your particular coach and specific slide. That means you will have to get a hold of Monaco somehow and get that slide number. After that you provide powergear with the slide system # and then they can look up the particular parts you need. I talked to a tech services person who looked up the part #'s.
It was hard to get through to powergear unless you call them early after they open. They do have voicemail and did call back and leave a message. Eventually I got through to a gal who sent me an email with the parts breakdown with part numbers in a schematic.
For the life of me I can't remember her name but I will try and find it and post later.
She did let me order the parts I needed by putting my info in an email but they prefer a fax order.
By the way the whole shaft assemblly I needed which included the shaft spacer's, washer's, bushings and spur gear was around $80.00. I also ordered an additional spur gear in case I break some teeth on the gear again.
Hope this helps you.